My Thoughts on 888 Casino – Key Findings

888 has been a big name in online gambling for over a quarter century.

My goal in entering this 888 casino review was to learn if the online casino still lives up to its name.

In some ways, this gaming site matches its long-time reputation. It features a large game selection, significant jackpots, and solid promotions.

However, player reviews gave me a bad impression of the payout speed and verification process.

The site would need to improve in these areas before I’d feel comfortable depositing here, despite its many other positive aspects.

Disclaimer: I’m reviewing this online casino from a Canada VPN location. Since 888 operates in many markets, the games, banking options, and bonuses available may vary depending on your country.


What I Loved

  • Several significant progressive jackpots.
  • Daily Wish rewards are exciting.
  • Reasonable 30x bonus rollover.
  • No games are excluded from bonuses.
  • In operation since 1997.

Room For Improvement

  • Negative player reviews.
  • Game lobby layout is terrible.
  • I couldn’t find email support—only live chat.

Key Details About 888 Casino

Below is basic information on 888 Casino, such as its launch date, licensing, game variety, and more.

Website

www.888.com/

Year Established

1997

License

New Jersey, Nevada

Number of Games

2,346

Available Games

Slots, Blackjack, Roulette, Live Dealer, Crash Gaming, and Scratchcards

Device Compatibility

iOS, Android, Mac, PC, and ChromeOS

Best Casino Bonus

100% up to $1,000 + 100 FS Welcome Bonus

Best Deposit Method

Credit Cards and MuchBetter

Best Withdrawal Method

MuchBetter

Restricted US States

All states except NJ & NV

Min. Deposit

$10

Customer Support

Live Chat


My Gambling Session Details

I normally sign up, deposit, and play real money games at online casinos I review.

Unfortunately, I didn’t have that opportunity with 888 because I’m in the US playing through a Canada VPN location.

888 only operates in New Jersey (casino) and Nevada (poker site)—prohibiting Americans in all other states.

This situation doesn’t usually stop me from depositing at online casinos that bar US players.

I deposit with crypto, which doesn’t come with middlemen or restrictions.

The problem is that this site doesn’t accept crypto.

It only takes banking methods that won’t allow me to fund my 888 account from the US.

Even when I try depositing with a credit card, my deposit won’t go through because of my fake Canadian address.

Long story short, I’m reviewing every aspect of 888 Casino I can. I just can’t fund my account and play real money games like normal.

This site did give me a spin on the Daily Wish Wheel. I won 15 free spins and split them between Diamonds in Flames and 888 Megaways. 

These games only paid me $0.16 combined, so there’s not much to write about.

Still, it was nice to get some play despite being unable to deposit.

2.0

888 doesn’t have a great reputation on third-party websites.

It has a 1.3/5 rating on Trustpilot and mixed comments on Reddit threads.

Here are some comments that highlight the general sentiment on what 888 does good and bad:

The Site Prevented Me From Withdrawing

“I broke even on this app. The problem was once I started making a profit, complications with withdrawals started.

I first had to verify. Then withdrawals were canceled and withdrawal methods were no longer valid.”

– Trevor Daily, Trustpilot User (1-Star)

Cashed Out Without Complications

“Yes, I’ve played on them and have cashed out. Probably totaling a few grand. All paid fairly quickly via Interac online.”

-Nothingbutalamp, Reddit User

Glitchy Experience

“I made an account, and they told me I would get a $10 bonus when I deposited $10. But I never got it, and the whole thing is [888 has] just been really glitchy.”

– BillyBilly, Trustpilot User (1-Star)

Easy to Cash Out Winnings

“I wish all sites could pay as fast as these guys do. I realize you’re not going to win every time. […]

The good thing is at least the money is in the bank fairly quickly. When I do win.”

– TerryBird, Trustpilot User (4-Stars)

Locked Out Because of Verification

“Thanks. My issue is that I only signed up for the welcome bonus, but once I signed up and deposited money, it locked me out because I needed to verify my details with ID and stuff.”

-Phoenix_2234, Reddit User

What the Casino Says

I scrolled through many comments and saw no responses from 888 Casino.

The inaction surprises me because this is a popular operator, and they’ve drawn over 2,200 reviews on Trustpilot.

That said, I can’t visibly see how 888 handles player complaints.

My Thoughts About the 888 Casino’s Reputation

The many criticisms I read didn’t give me a great feeling about this gaming site.

Most gripes revolve around slow payments, stringent account verification measures, and rigged games.

I’ll throw out the rigged game complaints because they rarely have any basis, other than angry gamblers who lost money.

The slow payouts and verification problems seem legit, considering how many players have had this issue with 888.

I didn’t get an opportunity to withdraw money, so I can’t speak from personal experience.

However, the many negative player reviews suggest that there are some issues.

Myths Busted About 888 Casino

I found plenty of legitimate complaints about 888 Casino, but others seemed ridiculous. Here’s a closer look at some criticisms that are more myth than reality.

Myth #1: The Slots Bait You with Scatters and Bonus Symbols

One Trustpilot user presented the cliché rigged games accusation uniquely.

They claimed that 888 keeps people playing through close calls on scatters and bonus symbols—only for features to rarely come.

This casino undergoes third-party game auditing in some licensing jurisdictions.

Furthermore, I’ve yet to see any proof that 888 is running faulty software since I first began writing about online gambling in 2005.

Myth #2: The Daily Wish Wheel Doesn’t Give You Anything

I saw two complaints alleging that the Daily Wish game doesn’t offer good prizes.

One player even claimed they spun every day for an entire year and never got more than 4 free spins.

I only did it once—my first day conducting this 888 Casino review—and won 15 free spins.

So I find it hard to believe they used the wheel many times and won less than me.

Myth #3: All Complaints Should Be Taken Seriously

Again, many player reviews seem authentic and reveal real issues with 888 withdrawal times.

Other complaints I saw, though, are farfetched.

For example, a Reddit user claimed to have deposited $80,000 and failed to win a single dollar playing online poker.

I don’t believe a single word of this story.

They’d have to be the worst poker player in history if they lost $80k without winning a dollar.


4.0

888 doesn’t have the most conventional promos, but I still like what I see.

You get one Daily Wish Wheel spin per day, which is essentially like playing for no-deposit bonuses.

Other promotions include free spins, drop wins, and large tournaments. 

This casino let me choose between two welcome offers, including a significant single-deposit bonus or a package with five smaller deposit bonuses.

Both offers were interesting and made me wish I could deposit here.

Terms on 888 Casino bonuses are reasonable, including 30x (bonus+deposit) wagering requirements, a 90-day expiration date, and all games contributing towards rollover.

I’ve gone through the 888 Casino promotions and have chosen the following two bonuses as my favorites:

100% up to CA$1,000 + 100 Free Spins (Welcome Bonus)

I went back and forth between the two 888 welcome bonuses, ultimately recommending this offer due to the free spins.

I’m a low roller, so getting 100 spins for as little as a $10 minimum deposit is perfect.

The 30x rollover on this promo is another selling point.

Although the $1,500 package is worth considering because it covers five deposits, but I couldn’t pass up 100 free games.

888 Casino
Not Worthy Industry Average Great

888 Casino vs. Other Casinos – Welcome Bonus

Deposit Free Spins

This reload offer provides a random number of free spins ranging from 10-100.

I’m not in love with the randomness, but I’ll take my chances for the $20 minimum qualifying deposit.

After using the spins, you can play any game to meet the 30x wagering requirements.

Of course, slots (100% contribution) provide more towards rollover than games like baccarat (10%).

My Perspective on 888 Casino Bonuses

888 does an excellent job with its promotions.

I was impressed when I got to spin the Daily Wish Wheel and earn free spins.

I also appreciated having options on the welcome bonus. The casino followed up with free spins, prize drops, and more Daily Wish spins for existing players.

My one suggestion would be adding reload deposit bonuses—other than what you can win through Daily Wish.

Besides this small complaint, the 888 Casino bonuses are a highlight of playing here.

Other Bonuses I Reviewed

The remaining 888 Casino promotions revolve around prize drops, including Snakes & Ladders Live Daily Drops (€150,000 total) and Pragmatic Play Drop & Wins (€2 million total).

5.0

888 is one of the few online casinos that still runs proprietary software and offers in-house games.

You can easily spot some of these games because they have the site’s branding, while others aren’t so obvious.

This online casino only offered its own software for years, but it has since expanded to include other developers.

I consider this a good move because certain proprietary slots look dated.

I count over 2,400 games, which is an impressive number.

888 does a good job at filling out most game categories rather than simply loading everything into slots and the live dealer casino.

2134

Real Money Slots

65

Jackpots

52

Specialty Games

33

Table Games

10

Video Poker Titles

111

Live Dealer Casino Games

Software Providers

Many in-house games are featured in the lobby, and you’ll find games from many other developers while exploring this casino.

No list is available, but I noticed games from software providers like Playtech, Play’n Go, NoLimit City, and many others during my review:

Play n Go Software Logo
Playtech Software Logo
Pragmatic Software Logo
Wazdan Logo

My Top Game Picks

I only got to play two slots during my session, so I’m mostly drawing from past experiences when recommending the following 888 Casino games:

888 Megaways

Although I only won $0.16 in eight spins, 888 Megaways impressed me with its entertaining jewel theme and dramatic music.

Millionaire Genie Megaways

This slot has long anchored the 888 Casino jackpot section, and it features a $1.71 million progressive prize during my review. 

Sugar Rush 1000

I’ve played Sugar Rush 1000 at several online casinos and keep returning. I like its colorful setting, music, and frequent cascading wins.

Immortal Romance II

This sequel upgrades the graphics to the legendary Immortal Romance slot while offering different features and solid win potential (15,000x).

Age of the Gods Roulette

I like that you can chase a 6-figure jackpot while playing this roulette game. The jackpot is worth almost $300k at the time of writing.

Now that I’ve covered my top choices, let’s discuss the entire 888 game selection.

Slots

Millionaire Genie Megaways
Millionaire Genie Megaways

The slots section comes loaded with over 2,100+ games.

I initially didn’t realize this because the casino displays its branded slots and Pragmatic Play games in the upper portion of the lobby.

I only began seeing slots from Blueprint, Hacksaw, Nolimit City, Playtech, and other developers after continually scrolling down.

The branded games offer incentives to play here because they’re exclusive to 888 Casino.

I especially like the Genie Jackpot series, which features slots like Millionaire Genie Megaways, Irish Riches, Mad Max: Fury Road, and Rise of the Pharaohs.

These games are connected to a progressive jackpot currently worth $1.71 million.

Slots contribute 100% towards 888 Casino bonuses, which provides even more motivation to play them.

888 Casino – 2134
100 500 1000+

888 Casino vs. Industry Average – Number of Slots

Blackjack

Frankie Dettori Magic 7 Blackjack
Frankie Dettori Magic 7 Blackjack

Nine blackjack variations are available at this online casino.

I expected more since this casino has so many games overall, but nine variants are enough for my tastes.

Some of these games include Frankie Dettori’s Magic 7 Blackjack, Low Stakes Blackjack, and Quantum Blackjack Plus, Super Stakes Blackjack.

Every blackjack variation contributes 10% towards bonus wagering requirements, which matches the industry standard.

Roulette

Age of the Gods Roulette

This casino site has 13 roulette variations, such as Immortal Romance, Low Stakes European Roulette, Mega Fire Blaze, and XXXtreme Lightning Roulette.

As highlighted in my top picks, Age of the Gods Roulette offers a progressive jackpot worth over $294k.

If I were to deposit and play roulette here, Age of the Gods would easily be my first choice.

Roulette wagers contribute 10% towards 888 bonuses.

This percentage is about as good as it gets, considering some casinos exclude roulette entirely from promos.

Other Table Games

First Person Prosperity Baccarat
First Person Prosperity Baccarat

888 offers many other table games, such as Caribbean poker, three-card poker, four-card poker, Crazy4Poker, Hi-Lo, Let It Ride, First Person Prosperity Baccarat, and Super Sic Bo.

Most table games count 20% towards bonus wagering requirements.

Baccarat and Hi-Lo have a 10% contribution rate, while craps offers 5%.

Video Poker

Aces and Faces
Aces and Faces

Nine video poker games are available here, although some are multi-hand versions of the same game.

Not counting multi-hand variations, this selection includes Aces & Faces, American Stars, Bonus Poker, Deuces Wild, Jacks or Better, and Joker’s Wild. 

Video poker offers 10% towards satisfying bonus rollover.

By comparison, some online casinos only allow video poker to contribute 0-5%.

Casual Games – Specialty Games

Cricket Star Scratch
Cricket Star Scratch

888 Casino offers dozens of specialty games through the scratchcard, Plinko, dice, arcade, and crash categories.

Examples of these specialty titles include Cricket Star Scratch, Happy Holidays Scratch, Pirates Millions Scratch, Plinko Dare2Win, Pop-A-Shot Lucky Top, and Rocketon.

The specialty games contribute towards clearing bonuses at a 100% rate, making them just as good as slots at meeting rollover.

Live Dealer Games

Bet Behind Pro Blackjack
Bet Behind Pro Blackjack

The 888 live dealer casino currently offers 111 games, which is more than the average live casino.

It has a nice mixture of blackjack, roulette, game shows, and poker variations.

This operator also boasts one of the largest baccarat selections I’ve seen at 31 games.

A sample of the 888 live dealer games includes Bet Behind Pro Blackjack, Czech Collect Roulette, Infinite Fun Fun 21, Sticky Bandits Roulette, and Super Speed Baccarat.

Your live dealer wagers will contribute 10% towards bonus rollover.

Many casinos prohibit live gaming from bonuses, putting 888 ahead of the curve.

888 Poker Room Review

Besides casino poker, 888 runs standard online poker cash games and tournaments.

It currently offers a $20 no-deposit bonus, which is all the reason I need to check out a poker room.

The room has plenty of other promotions, such as freerolls, rakeback, prize giveaways, reload bonuses, and Blast Leaderboards.

Blast refers to 3-handed jackpot sit-and-gos.

Cash game formats include hold’em, Omaha, Hi-lo, and Snap.

The latter is a fast-fold variant that moves you to a new cash table after folding.

The 888 tournament selection includes MTTs, SNGs, knockouts, mystery bounties, and turbos.

Prize pools go up to six figures, while I saw a special edition of the Sunday Big Shot offering $1 million guaranteed.

This section is definitely a reason to consider this gambling site based on its tourneys, promos, and no-deposit bonus.

2.0

This casino offers an average number of banking options to my Canadian (VPN) location.

Bank wire, credit cards, eWallets, prepaid cards, and Interac are available.

I would’ve liked crypto to be an option because I commonly use it for deposits and withdrawals.

888 primarily operates in strictly regulated markets like New Jersey, Nevada, and Ontario

These jurisdictions don’t permit crypto banking, hence why 888 has ignored cryptocurrencies—even in Canadian provinces outside of Ontario.

I couldn’t find fees listed for any banking method, which is a step up from casinos that charge for credit card deposits. The withdrawal times are passable but could definitely improve.

Deposit Options Summary

You can deposit using Visa, Mastercard, InstaDebit, MuchBetter, and Interac (Canada only).

Credit/debit cards are the only guaranteed instant ways to deposit here, although 888 notes that all deposit methods provide funds within 0-10 minutes.

So I put Instant for all banking options in the table that you’ll see further down.

  • Fastest Deposit Method: Credit card/Instant
  • Deposit fees: No

I recommend depositing with Visa or Mastercard if you’re comfortable sharing card details with an online gambling site.

My second choice is MuchBetter because I would also use it for withdrawals.

Master Card Logo
✔ Tested Method

You can take a look at all of the available deposit methods with their main information below.

DEPOSIT METHOD MIN DEPOSIT (CAD) MAX DEPOSIT (CAD) SPEED FEES
Visa logo
$10 $9,000 Instant None
Mastercard logo
$10 $5,000 Instant None
Much Better Banking Method Logo
$10 $10,000 Instant None
Instadebit Logo
$10 $700 Instant None
Paysafe Card Banking Method Logo
$10 $1,000 Instant None
Interac eTransfer Logo
$10 $3,000 Instant None
888 Casino
<3 7 10+

888 Casino Vs Other Casinos – Deposit Methods

Withdrawal Options Summary

Withdrawals are available through Visa, Mastercard, MuchBetter, Interac, and bank wire.

No fees are listed for cashout methods, although I’d ask about bank wire before using it.

The max withdrawal is $30,000 per month, which is above average compared to other international online casinos.

  • Is Verification Required? Yes/Photo ID & proof of address 
  • Fastest Withdrawal Method: MuchBetter/0-24 hours after processing

MuchBetter is my top choice for withdrawals due to its speed.

You can expect your money within 24 business hours after processing.

The processing part is the big hurdle, though, with some players claiming they wait weeks for payment. 

You can see this reflected in 888’s own listed withdrawal time frames.

For example, a Mastercard or Visa payment should only take five days at the most—not eight.

Much Better Banking Method Logo
Recommended

Take a closer look at all the payout methods offered by the site below.

PAYOUT METHOD MIN WITHDRAWAL (CAD) MAX WITHDRAWAL (CAD) SPEED FEES
Visa logo
$10 $30,000 per month 3-8 days None
Master Card Logo
$10 $30,000 per month 3-6 days None
Much Better Banking Method Logo
$10 $30,000 per month 3-5 days None
Interac eTransfer Logo
$10 $30,000 per month 3-6 days None
Bank Wire Transfer Icon
$10 $30,000 per month 5-10 days None
888 Casino
<3 5 7+

888 Casino Vs Other Casinos – Withdrawal Methods

3.0

888 support begins with visiting the help section.

While there, you’ll find a Contacting US option with details on how to reach live chat.

Surprisingly, I couldn’t find an email address, which is a given at most online casinos.

Here are the details on customer service: 

  • Live Chat: Yes/Bot at first—then a real person
  • Response Time: 4-5 minutes before the person comes on. 
  • Language: English

Here’s How I Tested

Since live chat is the only available option to directly contact casino staff, I went on to ask some question about bonus terms and conditions.

The chat is initially automated, though the site will link you with an operator if their chatbots can’t address the question.

Live Chat

My chat session began with a bot, which merely offered topics from the help center.

After a few minutes, a support agent entered the chat. I asked them if progressive slots count toward bonuses, and they sent me the bonus terms page.

The answer is on the page, but they could’ve said something a little more.

My Experience with 888 Casino’s Customer Support

This casino is one of the few I’ve reviewed that doesn’t provide an email address or onsite contact form.

Of course, I prefer live chat, so the fact that I couldn’t find email support doesn’t bother me too much.

Starting with a chatbot rather than a human agent has never been good for me.

I eventually reached a rep several minutes after asking if playing progressive slots counts toward bonuses.

The support agent was friendly, although brief with their answer.

They sent me the bonus terms and conditions page, which technically did answer my question.

Overall, I’d say my experience with 888 customer service was passable.

It could’ve been better, especially if the rep was available within a minute rather than 4-5 minutes.

3.0
888 casino home

The user experience is okay—not exceptional. Main sections, like Slots, Live Casino, and Promotions, are easy to find on a desktop computer or smartphone.

However, I ran into navigation trouble when visiting the Games section.

888 over-categorizes games and makes you scroll down forever to reach the entire selection.

I often complain that online casinos don’t have enough filters, but this gaming site has gone the opposite direction.

I eventually found the games I was looking for, although the process took too long.

You also have to visit different URLs for the poker room and sportsbook.

Most operators put user-friendly links at the top for each gambling vertical.


888 Sportsbook Review

This gambling site started as a sportsbook and continues going strong in this area today.

It features 20 markets, live betting, and all notable bet types.

Some of the markets include baseball, boxing, cycling, football (NFL/college), greyhound racing, hockey, table tennis, and tennis.

This bookmaker also has a sizable esports section that covers games like Call of Duty, Dota 2, LoL, and Valorant.

I found the layout odd due to the sports being in a side-scrolling bar at the top.

I’m used to seeing sports laid out on the side, which feels more natural to me. Other than this downside, I mostly like what I see with the 888 Sportsbook.

What I Loved

  • 20 sports markets.
  • Significant live betting section.
  • Plenty of esports.

Room for Improvement

  • Weird sportsbook layout.
  • Promos aren’t very big.

Best 888 Sports Betting Bonuses

I didn’t find any 888 sports bonuses to be great, but the following offers at least provide something:

888 Sportsbook Summary

888 offers a well-balanced sportsbook that covers all major US leagues and plenty of international markets. You can see more details on this bookmaker below.

Website

www.888.com/

American Sports

Football, Basketball, Baseball, Hockey – Leagues Available: NFL, NBA, NCAAF, NCAAB, MLB, NHL, MLS, NASCAR

International Sports

Boxing, Cricket, Greyhound, Soccer, Tennis, UFC – Leagues Available: FIFA, Premier League, Spanish LaLiga

Other Betting Markets

Entertainment, Politics

Live Betting

Yes

Racebook

Yes

Best for Audience

Best for live betting and esports

Best Promo

$30 in Free Bets

Years Operating

1997 – Present


888 Casino Vs. Other Gambling Sites

This online casino has more games (2,400+) and promotions than the average competitor.

It also provides a better poker room and sportsbook than most gambling sites I’ve reviewed.

The big drawback to 888 versus the competition is its laundry list of complaints about slow withdrawals. You can see more comparisons in the following table: 

ONLINE CASINO BONUS # OF GAMES Average RTP READ REVIEW START
WELCOME BONUS 100% up to $200 # OF GAMES 2346 AVG RTP 95-98% Review PLAY NOW
WELCOME BONUS 500% up to $7,500 # OF GAMES 699 AVG RTP 95-98% Review PLAY NOW
WELCOME BONUS 125% up to $3,750 # OF GAMES 549 AVG RTP 95% to 97% Review PLAY NOW

Player Protection

The 888 Casino responsible gambling page explains available tools to help you play responsibly.

These tools include deposit limits, reality checks, game history, minor prevention, and self-exclusion. This page also offers helpful resources, such as Britain’s GamCare.

You can find more resources on the subject on our responsible gambling page.


My Verdict

This casino has a rating of 3.2/5

I reviewed 888 Casino many years ago and am just revisiting it now.

I halfway expected this to be the award-winning gaming site from yesteryear.

In some ways, it still is, thanks to a massive game selection, enticing promos, multimillion-dollar jackpots, big poker tournaments, and sports betting action.

The one thing I didn’t expect, though, is the frequent player criticisms on withdrawals and account verification.

You might still like 888 Casino for its jackpots, games, or other gambling verticals—just be warned that payouts can be dicey.


Frequently Asked Questions

Do you still have questions after reading this 888 Casino review? The following FAQs may be what you’re looking for.

Is 888 Casino legit?

888 is licensed in multiple states, provinces, and countries globally, including New Jersey, Nevada, Ontario, the UK, and Gibraltar. It adds further legitimacy by undergoing third-party game auditing from eCOGRA.

Does 888 Casino pay out?

The answer to this question is iffy because 888 has drawn many complaints over its payment time frame and ID verification process. I feel that this gambling site usually pays out, although with hassles involved.

What are the games’ payout rates?  

I didn’t find a composite list of RTP for 888 Casino game categories—maybe I missed something. However, you can easily find the payout percentage for any individual game at 888. All of its software suppliers provide RTP figures in the info sections of their games.

How does 888 Casino handle jackpot wins?

The current 888 Casino max withdrawal is $30,000 per month. So you’ll need to cash out significant jackpot wins within this $30k monthly limit. At this rate, you could withdraw up to $360,000 per year.

Is there an 888 Casino app?

The 888 Casino app is available in licensed jurisdictions like Ontario, New Jersey, and the UK. I don’t have access to the app because I’m playing from a Canadian province other than Ontario.

What happens if I get disconnected during a game?

My first suggestion is to reload the game and check the result. If you suspect unfair results, contact 888 support via live chat and explain the situation.

What is the community like?

I didn’t see a forum or Telegram mentioned on the 888 website, but plenty of Reddit threads are dedicated to this gambling site.

Is there an 888 Casino no-deposit bonus?

This casino doesn’t offer a traditional no-deposit bonus, but you can get rewards through the Daily Wish Wheel before depositing. 888 Poker currently provides a $20 no-deposit bonus after you register.

What happens if I’m locked out of my 888 Casino account?

888 provides a link that leads you to the help center. You’ll also find access to live chat in this section, which may be necessary if you need further account help.

How can I turn my casino winnings into cash I can use? 

You must have at least $10 to withdraw winnings from 888 Casino. You’ll need to meet 30x (b+d) wagering requirements before cashing out bonus funds.