BetOnline Casino Review

Internet forums are home to some of the worst comments on any subject, but I actually uncovered more good than bad about BetOnline. In Trustpilot, this site is rated 3.6/5, which is extremely positive, compared to other online casinos.

These are the most recent and relevant comments I found interesting from Trustpilot and AskGamblers. 

Payouts Are on Point

Been here for years and payouts are always on point.and customer service are always polite and get problems solved, so thank you.

— Mark (Trustpilot – 5 stars)

Customer Support Needs Improvement

I enjoy the choices of games. Only issue I have is getting information from customer service about resolving an issue with deposit.

No money lost in that process, just was told issues with a sister site has affected my deposits with this site. Other than that, BetOnline is great!

— Chet (Trustpilot – 4 stars)

The Reward Program Is Great

Switching from book to book has stopped. BetOnline has done nothing but make my life with live betting/ casino play soooo easy! And the reward program is absolutely amazing!

— Zachary (Trustpilot – 5 stars)

I’m Sticking With the Casino Section

Was told I would get money back to play in poker app. I came back and played a couple weeks.

Did not get 1 cent of tournament money or cash money!? I played again tonight and it’s more of the same.

Why email me saying I’m getting bonuses and receive nothing? I’m sticking with the casino. I actually win sometimes and they give what they say they will.

— Kevin Ervast (Trustpilot – 1 star)

Can’t Withdraw My Winnings

I have been trying for 2 months to withdraw my winnings. They keep claiming I have given them incorrect or incomplete information for my bank account which is not true. I would avoid this site at any and all cost.

— bepyahoo.com (Trustpilot – 1 star)

Their Games Have Low RTP

7 day withdrawal freeze if you deposit with a card, so you’re less likely to keep your winnings.

RTP on most of their games seems low, but not impossibly low like some others I’ve played.

— nickman8559 (AskGamblers – 4/10)

What BetOnline Says

BetOnline responded to each Trustpilot comment with polite appreciation, often saying, “If you are open to discussing the issue further, we would be happy to hear from you,” or “Thanks for the positive feedback.” However, they did not offer any explanations.

This happens all too often: a customer tries to cash out without meeting the bonus terms and conditions. Unfortunately, this isn’t possible. Once you claim a promotion, you must complete the rollover requirements.

Myths Busted About BetOnline

Here are a couple of notions about BetOnline that should be challenged:

BONUS	ROLLOVER	BETONLINE BONUS CODE	TIME LIMIT
50% Up To $250 No Strings Attached Welcome Offer	Type No rollover	Bonus Code FREE250	–
100% Up To $1,000 Poker Welcome Bonus	Type See T & C	Bonus Code POKER1000	30 days
100 Welcome Free Spins	Type No rollover	Bonus Code Not needed	–
50% up to $100 Referral Bonus	Type No rollover	Bonus Code Not needed	–

BetOnline bonuses are clearly geared toward sportsbook players. In fact, there were only two bonuses that casino-only players could use while I was there. The deposit bonuses generally involved sports betting bonus money. 

You can use the deposit portion of these bonuses to play in the casino, but the bonus portion of the balance is only deployable for sports betting.

This arrangement is probably good for most casino players because the general terms and bonus rules do not stipulate playthrough requirements.

So, when they do offer casino deposit bonus matches, the playthroughs can be high. Plus, they have unusual conditions like this one I found in their casino rules:

“Once bonus rollover requirements are complete, the entire player balance must be rolled over five times.”

That’s a rollover on top of a rollover I have only seen at Sportsbetting.ag, their sister site.

My Recommended Bonuses

Here are the two casino bonuses I recommend checking out.

$250 No Strings Attached Welcome Offer

This is a 50% deposit match for up to $250 in bonus money. The deposited money can be used for casino play, but the bonus money is restricted to sports betting.

For casino play, you get 100 free spins, 10 spins a day for 10 days on one of the designated games. The “no strings” means there is no playthrough on winnings, but you cannot win more than $5,000 on sports bets or $100 on free spins.

Also, you can make no bets at odds of better than 150+. You have 30 days to use the sports betting bonus before it goes away, and It takes a minimum deposit of $50. But without a rollover, it is a good deal. The promo code is FREE250.

100 Welcome Free Spins

This is a mini-version of the $250 welcome offer. It offers no bonus money, just the 10 spins a day for 10 days on the specific slot.

There is no playthrough on the spins winnings, but the winnings limit is $100. The minimum deposit is $20, so I took it. Again, the no playthrough makes it worthwhile. 

BETONLINE CASINO VIP PROGRAM

BetOnline offers rewards for casino, sports, e-sports, racebook, and casino wagering. Casino wagers count 1x towards your VIP level progress. Sports, e-sports, and racebook wagers count 3x more than a casino wager. Poker does not count.

You enter on the Bronze level and must wager $10,000 to reach the next level, Silver. That adds a weekly cash bonus and level-up bonuses to your entitlement.

As you climb levels, you can add a VIP helper, prioritized and free crypto withdrawal, reduced deposit fees, and other gifts. The extras offered at the higher levels don’t seem worth the $100,000 in betting it takes to reach those levels.

Other Offers I Reviewed

The remainder of the casino bonuses when I was there were contests for special prizes. The standout promotion was the $25,000 Daily Cash Race, available for wagering on all platforms except poker.

There was also a $10,000 “Take The Prize” for specific casino games, a Game of the Week contest, cash tournaments for various slots and table games, and a Live Casino Challenge. Some of these promotions had rollover requirements on winnings.

The only straightforward bonus I found was a referral bonus, which offered 50% up to $100. You could choose between a sports, casino, or poker bonus.

Note: This site frequently updates its bonuses, so be sure to double-check the terms and conditions on the site before claiming any bonus.

BetOnline hosts a large casino game library. I discovered a collection of around 990 games during my visit. The number varies because game providers continually update their selections. 

I like that you can click on each game category title and use a search feature to find games. However, they don’t break down searches into game makers, reel numbers, or themes, as some large-library casinos do. 

Each game I explored had comprehensive instructions, return-to-player (RTP) percentages, and/or payline tables.

But you can’t try any of the games for free. That’s somewhat frustrating if you want to try games you haven’t seen before.I wanted to take on the ‘Space Invasion’ skill game but didn’t want to blow money learning it.

Best Games on BetOnline Casino

Although my gaming session wasn’t the best, I enjoyed playing some familiar titles.

Here’s a description of each game type at BetOnline.

Slots

Slots are the backbone of any casino, and BetOnline is loaded with them.

In fact, the 787 slots in their collection are almost too many for exploring. Unless you have a favorite title for search purposes, you can spend all day scanning and scrolling for a slot that may suit you.

And if you spot one you may like, plan on spending cash right off because there is no free-play option for trials.

If you are an online slots fan, you’ll recognize titles such as Mythic Wolf, Reel Crime, Greedy Goblins, and The Slotfather. All of the reel and payline configurations are there, and you can bet from pennies up to $250 at one slot I discovered. 

BetOnline promises progressive slots but does not mark any on display, and I didn’t find any.

They would not count toward a bonus playthrough, anyway. Any other slots credit 100% toward rollovers. 

Blackjack

The all-time favorite casino table game is well represented at BetOnline Casino. There were 30 versions of online blackjack.

The top bonus jackpot game I found was Supreme 777 Jackpots that, dealing from a six-deck shoe, paid over $100,000 if your first three cards were 7s of spades. 

The side-bets games have lower overall RTPs. However, you will find single-hand, multi-hand, single-deck, and multi-deck games.

The minimum bets are $1 and maximums were usually $500. BetOnline also hosts blackjack tournaments regularly.

While I was here, a weeklong points tournament was offering $1,500 in prize money, $120 to the winner.

There were no rollover requirements for winnings. Because blackjack carries a high RTP, bonus players will be credited just 10% of their wagers toward playthroughs.

Roulette

This iconic wheel game remains a favorite because of the numerous wagering angles. BetOnline features nearly 20 roulette games, some with more than those traditional angles.

You’ll find variations that offer multiplied winnings for numbers the game chooses after bets are made. 

The multipliers on some of those go up to 500x, but the bet ranges are narrower. 

The standard games offer $1 total minimums for both inside (numbers) and outside (groups) bets. You can spread out to as much as $6,000 on spins at some tables. 

BetOnline was running a weeklong roulette tournament when I was there. It offered $1,500 in prizes with no wagering restrictions attached to winnings.

I didn’t hit the roulette tables when I visited, but it looks like a great site for people who play the game regularly. It is a high RTP game, so if you are facing a bonus rollover, you’ll get just 20% credit on your wagering.

Other Table Games

BetOnline rounds out its collection of table games with some casino favorites and other games such as various forms of casino poker. The favorites include a craps game and six versions of baccarat.

I have had good luck playing Banker on the Betsoft version, but not on my latest session; I dropped $1.50 in 25 deals of minimum $1 wagers.

The other BetOnline table games are an assortment of popular card games you play against the house.

They include pokers such as Pai Gow, Let it Ride, and Caribbean. There are also three versions of Hold ‘em vs. the house and a table of the Eastern favorite, Teen Patti.

These games usually have proven strategies that make them winners and fun to play. Because you have good chances, the bonus playthrough crediting is 5% or less.

Video Poker

BetOnline carries 23 versions of video poker, including single and multi-hand variations.

You’ll find standard Jacks or Better, plus all kinds of wild card games that don’t hit as frequently but pay well when they do. 

You can shop around with these games by comparing paytables for the jackpot royal flush payouts and the more common full-house and flush winners. The Deuces & Joker game pays a 2000:1 jackpot.

I usually look for Deuces Wild and Jacks or Better games. While playing at BetOnline, I broke even playing Deuces Wild and lost a little at Jacks or Better. You can bet a nickel up to $50 a hand. 

But video poker isn’t a good game for paying off a bonus playthrough. These games count only 10% toward the rollover.  

specialty Games

Though there are no big lottery jackpots, you can find as many scratch cards at BetOnline as you will at your local lottery outlet.

I saw 33 scratch-offs and they offer jackpots as high as $100,000 on a $1 try. You can go lower and pay 25 cents for a chance at $5,000 and just about anything in between. 

BetOnline offers two 80-number keno games, a series of crash games, Plinko, wheel games, and even a skill game called Space Invasion, which plays a little like the classic Space Invaders arcade game from the 1970s. 

And they have a Casino Solitaire game you hardly ever see at online casinos these days.

I played the Punt crash game and took a $2.50 loss. Specialty games vary in what they pay toward bonus playthroughs, so if you are playing out a bonus, check the rules for how your game applies.

Live Dealer Games

BetOnline goes a step further than most online casinos because they have about as many live tables as any casino in Vegas.

I discovered 68 live dealer games. Some titles included blackjack, roulette, and baccarat, plus other card, dice, numbers, and wheel games you won’t find at other sites. 

The bet ranges are more like real casinos, too. High rollers can put down as much as $50,000 on a blackjack game, but more conservative players can play for as little as $5.

The games have instructions, and the layouts I checked out are simple to follow in terms of betting, choosing options, and chatting.

I could not afford many games, but I clicked into a $1 baccarat game and dropped $3.55 in 15 hands. The game stalled for about 20 seconds during that span, but I did not lose money or much action.

Live dealer games are off-limits for players using bonuses.

Betonline Poker Room Review 

Not all casinos have poker rooms, but BetOnline allows casino players and poker regulars. You can download a poker app or play through your browser, just like the casino.

You sign in with a special screen name, and your playable casino balance will be transferred over for play. 

The poker room offers typical no-limit Hold’em and pot-limit Omaha games, along with various Hold’em and Omaha tournaments.

However, I didn’t find any fixed-limit or pot-limit Hold’em games or other stud or draw games.

The stakes for ring games start at $.05/$.10 blinds and go up $5/$10 blinds. The minimum buy-ins are 20x the small blind. 

The BetOnline poker tournament section seems to have a lot going on, more than at many poker sites.

They were taking registration for more than 150 events with prizes ranging from $20 to $250,000 for main events. Entry fees range from $1 to $215, with some freerolls available.

Poker bonuses are released based on rake contribution, with every $50 of rake earning $5 of the bonus. The poker welcome bonus is a 100% match up to $1,000 with a minimum deposit of $50.

A list of rakes for all levels is available through ‘Help’.

BetOnline accommodates more casino banking methods than most sites.

However, some methods have fees, particularly credit cards for deposits and popular cryptocurrencies for withdrawals. The Help Center’s Cashier section provides detailed instructions for making transactions on the site.

Deposit Options Summary 

They accommodate credit card and cryptocurrency deposits, as do many other sites. But they also offer five traditional and electronic transfer options that require more time and verification to process.

Bitcoin is the site’s favored option, and they categorize 15 other cryptos under Altcoins. BetOnline does not accept e-wallet deposits.

• Fastest Deposit Method: Bitcoin – minutes
• Deposit fees: Yes – credit cards (9.75%) and eCheck (4.5%)

My Recommended Deposit Method: Credit Card

Here’s an overview of all the deposit methods available.

DEPOSIT METHOD	MIN DEPOSIT	MAX DEPOSIT	SPEED	FEES
	$25	$500	Minutes	9.75%
	$25	$500	Minutes	9.75%
	$25	$500	Minutes	9.75%
	$25	$500	Minutes	9.75%
	$20	$500,000	Minutes	None
	$20	$100,000	Minutes	None
	$20	$100,000	Minutes	None
	$20	$100,000	Minutes	None
	$20	$100,000	Minutes	None
	$20	$100,000	Minutes	None
	$20	$100,000	Minutes	None
	$20	$100,000	Minutes	None
	$20	$100,000	Minutes	None
	$20	$100,000	Minutes	None
	$20	$100,000	Minutes	None
	$20	$100,000	Minutes	None
	$20	$100,000	Minutes	None
	$20	$100,000	Minutes	None
	$20	$100,000	Minutes	None
	$20	$100,000	Minutes	None
	$100	$600	1 – 24 Hours	None
	$500	$10,000	3 – 5 Business Days	None
	$300	$9,000	Up to 15 Days	None
	$100	$1,000	3 – 5 Business Days	4.5%
	$1,500	$10,000	Up to 7 Days	None

betonline Withdrawal Options 

BetOnline tops most gambling sites in terms of withdrawal options. You can use any of 16 cryptocurrencies and various check and bank transfer methods including the Automated Clearing House (ACH) system.

• Is Verification Required? Yes – photo ID and proof of address
• Fastest Withdrawal Method: Bitcoin – within 24 hours

My Recommended Payout Method

Here’s a table with all the withdrawal methods available.

WITHDRAWAL METHOD	MIN PAYOUT	MAX PAYOUT	SPEED	FEES
	$20	$10,000	Up to 24 Hours	None
	$100	$100,000	Up to 24 Hours	Varies
	$20	$10,000	Up to 24 Hours	None
	$20	$25,000	Up to 24 Hours	None
	$20	$10,000	Up to 24 Hours	None
	$20	$10,000	Up to 24 Hours	None
	$20	$10,000	Up to 24 Hours	None
	$20	$10,000	Up to 24 Hours	None
	$20	$10,000	Up to 24 Hours	Varies
	$20	$10,000	Up to 24 Hours	None
	$20	$10,000	Up to 24 Hours	None
	$200	$100,000	Up to 24 Hours	Varies
	$20	$10,000	Up to 24 Hours	None
	$20	$10,000	Up to 24 Hours	Varies
	$200	$100,000	Up to 24 Hours	Varies
	$20	$25,000	Up to 24 Hours	None
ACH	$100	$1,000	5 Days	$20 + 2.50%
	$500	$25,000	15 Days	$45 + 3% of the Payout Amount
	$500	$2,500	7 Days	$50 for Under $1,500 / 3% for $1,500 or More
	$50	$400	5 Days	Varies

There are three avenues to customer service, all accessed through a ‘Need Help?’ button at the bottom of the main pages.

Clicking on that takes you to the three outlets and a Help Center that contains a wealth of pertinent information. Here are the channels you can use if the Help Center doesn’t help.

Here’s How I Tested

Here is my experience with each channel. 

Playing games at BetOnline was mostly enjoyable. Except for the Deuces Wild game that kept failing on me, most games loaded within a minute and played smoothly.

I did experience occasional freezes in some games, but the casino didn’t take any money during these glitches.

The mobile site’s performance varied based on location and connection, but once the games were up, they ran well.

The homepage is shared with other gambling options like racebook and poker, and it features fast payouts, a high credit card acceptance rate, and a focus on player satisfaction.

The clean, modern interface makes it easy to navigate through their vast selection of games and find essential features quickly.