My Opinion on Desert Nights – Key Findings
Desert Nights Casino is a good gambling site primarily powered by Rival Gaming.
Their platform is user-friendly and offers a reasonable selection of slots and online casino games.
Customer support at this site is superior to that of many of its competitors.
The casino pays out, but the payment speed needs improvement. I’d avoid playing on a bonus here, as the promotions section needs an overhaul to be competitive.
Overall, I highly recommend them to anyone looking for fast and fun gaming.
What I Loved
- Over 500 online slots from top providers
- Excellent customer support that with comprehensive FAQ
- Simple website layout with fast games
Room for Improvement
- 60x rollover on all promotions
- No-deposit bonuses require a small deposit before cashing out
- No Live Dealer games
Website
Year Established
2010
License
Unlicensed
Number of Games
568
Available Games
Slots, Table Games, Video Poker, Specialty and Lottery Games
Device Compatibility
PC, Mac, iOS, Android, and Windows Phone
Best Casino Bonus
$15 Neon Newbies Sign-Up Freebie
Best Deposit Method
Visa and Litecoin
Best Withdrawal Method
Bitcoin
Restricted US States
None
Min. Deposit
$25 – All Methods
Customer Support
Email and Live Chat
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My Gambling Session Details
I spent a week at Desert Nights Casino, beginning with an easy sign-up and my initial $25 deposit using Visa, which required a standard fraud check by my bank.
During my stay, I enjoyed a variety of games including Aces & Faces Video Poker and Giga Fruits.
After winning a Royal Flush on video poker, I cashed out $130 using Bitcoin, which took two weeks to process.
What I appreciated most was the diverse slot selection and favorable Video Poker paytables.
However, the high rollover requirements and restrictive bonus terms were drawbacks.
Additionally, the casino could benefit from adding Live Dealer games.
Desert Nights Casino has a mixed reputation among players.
Most complaints are about slow payments or not being able to cash out bonus funds.
In this section, I’ll examine what players say and contrast their comments with my own experience using the casino and general gambling knowledge.
What Players Say About Desert Nights
I checked sites like Trustpilot and AskGamblers to get an overall impression of player opinions and experiences.
Below are some examples of common complaints.
Solid Casino that Pays Out
“I played at Desert Nights Casino recently and was able to cash out $130 via Bitcoin.
Primarily a Rival Gaming casino, so the games are above average at best. However, the [Sic] video poker is good.
It took about 4 days total to get my money, and if you do play there make sure you upload high quality documents for verification.
That will help you get your account verified the quickest [Sic].
If you play there, don’t use a bonus. I didn’t. That way you don’t have to worry about playthroughs, etc.”
—David Johnson, Trustpilot (5 Stars)
Liked the Free Chip and Games
“Recently, I joined Desert Nights casino because of their free chip offer.
It is provided by RTG and Rival software, and even though I’m not very keen on Rival, they have a few games I like.”
—Blondie, AskGamblers
The Site is a Joke
“This place is a joke. I’ve been trying to cash out 180$ for over 2 weeks now, and they keep telling me that the pictures of my ID for verification are cropped, and they can’t accept.”
—Justin Gates, Trustpilot (2 Stars)
Excuses when Paying Bonus Winnings
“Terrible casino. Does not honor deposit bonuses, claiming one excuse after the other. Then try to switch to another lesser bonus.“
—Molliy, AskGamblers
My Reflections on Desert Night’s Reputation
From what I have seen, most slow payment complaints come from people who didn’t verify their accounts before cashing out.
The verification process can take up to a week by itself. After that, you’re looking at up to 14 days to get paid.
Unfortunately, the casino isn’t going out of its way to speed up payments, so you can expect similar payout times.
Looking at the AskGamblers complaints section for this casino, I noticed that the casino eventually resolved many slow payment complaints.
The casino could improve its reputation by streamlining its verification process, but until then, a two to three-week payout time should be expected.
Myths Busted About Desert Nights
Like most older online casinos, there are myths circulating the web about Desert Nights Casino.
Let’s take a look at some of those myths and debunk them.
Myth #1 – They Don’t Pay Out
Desert Night Casino has many complaints about non-payment.
The site definitely pays out, but it has a history of slow payments.
Often, the delays result from the verification process.
However, the standard payment takes 5 to 10 business days to process and credit your account.
You’ll need to be patient.
The fastest way to get paid is via Bitcoin, which takes around five days on average.
Myth #2 – Unresponsive Customer Service
You’ll see many complaints from people who claim that customer support will not answer emails or live chat.
I can attest from personal experience that this is not the case.
Customer service is highly efficient, particularly live chat.
My guess is that some people sent emails to support and got mad when they had to wait 24 hours for a reply.
The best way to contact support is via live chat, and if there is a rare delay in reaching an agent, be patient.
Myth #3 – The Site Rigs Games
A common myth about this casino is that games are rigged, and the casino will start making you lose once you cash out for the first time.
This is not how the casino works. All online casinos have a built-in house edge that will win over the long term.
Some players get lucky and win over the short term, but their luck will change.
The casino does not change the settings of games or provide rigged games.
Any change in your luck is standard variance and will happen to everyone.
Desert Nights Casino has multiple offers, including several free spin promotions.
The website’s promotions section is outdated, as current promotions are only available through the cashier.
There’s only one deposit bonus, with the rest of the bonuses being “no deposit” offers. Some of the offers are short-term, lasting a month or less.
All bonuses have a steep 60x rollover. This is extremely high for the deposit bonus but typical for the no-deposit offers.
You can only clear bonuses by playing slots, scratch cards, and Keno.
I don’t find much value with the bonuses here due to the high playthrough and forced deposits, but if you’re looking for some free play on slots, they may be worth checking out.
No Deposit Bonus WARNING – Several offers are available that look like no deposit bonuses, and they are if you don’t win.
If you win and can clear the steep playthrough, you must make a $25 deposit for “account verification and fraud prevention purposes.”
My Recommended Bonuses
While I am not fond of the high playthrough on bonuses here, there are still a couple of offers worth checking out.
Below, I’ll detail the main two promotions that caught my attention the most and that I would more likely use if I wanted to use a bonus at this site.
Neon Newbies Sign-Up Freebie
All new players can use the Neon Newbies Sign-Up Freebie during their first 30 days at the casino.
Just claim the bonus from the cashier, and you’ll get $15 that you can use to play slots and most specialty games at the casino.
The rollover is 60x, and there’s a 30-day time limit. After completing it, you must make a small deposit to cash out winnings.
This bonus is good for anyone wanting to test out the casino without making an initial deposit.
Neon Newbies
$15 Free Bonus
Desert Nights vs Other Casinos – Offers
Easywin Deposit Bonus
This is the only deposit bonus currently available at the casino.
Deposit $25 or more and get a 100% match bonus match bonus up to $100.
There is a 60x rollover, and the bonus is only playable for slots and all specialty games except Kaboom.
This promo is good for smaller depositors as you double your bankroll.
When claiming this promo, just keep in mind that the bonus requirements must be cleared within 30 days and that only slots and specialty games contribute to playthrough.
My Perspective on Desert Night Bonuses
I do not like the casino bonuses at this site for two reasons. The first is the massive 60x playthrough on all offers.
The other is that you must make a small deposit on “free” offers.
Most people overlook the fine print and become frustrated when depositing later for a free spin offer.
The free offers are only good if you want some free play, but with the high rollover, I wouldn’t realistically expect to cash out with them.
Otherwise, I’d recommend you skip all bonuses at this casino.
Other Bonuses I Reviewed
To find out about the site’s current roster of casino promotions, you need to speak directly to customer support.
There are other offers beyond those discussed earlier. However, they still have the restrictive 60x rollover requirement and don’t grant more than $10 or 10 free spins.
BONUS | BONUS TYPE | ROLLOVER |
---|---|---|
10 Free Spins on Big Cash Win | No Deposit | 60x |
10 Free Spins on Mythic Wolf | No Deposit | 60x |
10 Free Spins on Misfit Toyland | No Deposit | 60x |
Get $10 free with No Deposit | No Deposit | 60x |
Overall, I found Desert Nights Casino to have a well-balanced casino games catalog.
They have a good selection of online slots and a reasonable collection of table games, specialty games, and video poker.
Unfortunately, the site does not offer Live Dealer games.
The casino has a simple layout, which is great for new players. While the overall variety of games is excellent, the quality of some games is lacking.
Most of the providers at this casino are secondary providers at other casinos, making the overall quality of games a step below some casinos.
However, the casino runs faster and smoother than some, so you’re trading quality for higher performance.
500+
Real Money Slots
6
Jackpots
22
Specialty Games
30
Table Games
N/A
Live Dealer Casino Games
14
Video Poker Titles
Desert Nights Software Providers
This site has a sizable catalog of online slots, including over 500 games from Rival, Arrows Edge, Dragon, Qora, and Saucify.
Despite using a mix of software providers, this site’s games come mainly from Real Time Gaming and Rival Gaming.
My Top Game Picks
The game selection at Desert Nights focuses mainly on slots, but there are some hidden gems within the table and specialty games categories.
For this review, I wanted to sample a little bit of everything from high RTP% video poker games to creative specialty games.
Giga Fruits
Giga Fruits is a retro slot game featuring giant Giga Symbols and a free spins game with Giga Symbols on every spin.
Aces & Faces Video Poker
Aces & Faced has an RTP% above 99%, making it as close to Full Pay as you’ll find for a video poker game in this casino.
Diamond Rhino Classic
Diamond Rhino Jackpot features a diamond-shaped game board with 720 bidirectional playways, wild multipliers, and a free spins game.
Kaboom!
Kaboom! is a reinvented version of Minesweeper in which you try to uncover diamonds before setting off a bomb.
Rolling Stack Blackjack
Rolling Stack Blackjack offers a lucrative side bet and the option to roll winnings over the next bet.
Desert Nights slots
The variety of slot games here is excellent. You’ll find everything from classic slots to cluster pay slots, Hold & Win slots, and more.
If you’re a jackpot chaser, there are a handful of progressive jackpot games with jackpots up to $130,000 or more.
I really enjoyed the variety of games here.
I also appreciate that most games allow for low-stakes spins starting at $0.10. Depending on the provider, the quality of the games is average to above average.
I had a lot of luck on Giga Fruits and scored a massive 230x win.
I did have problems with some games crashing regularly, such as Fantasy Fortune and Leprechauns Golden Trail.
If you start having crashing issues, try playing in a different browser or choose a different game.
Slots are the best games for clearing a bonus, as they contribute 100% to any rollover.
Desert Nights Casino vs. Industry Average – Number of Slots
Blackjack
Desert Nights Casino has a good selection of blackjack games from Rival, Dragon, and Qora.
You’ll find single and multi-hand traditional blackjack, Rolling Stacks Blackjack, Deluxe, and Double Deck Blackjack.
Most of the game offers fantastic graphics and sounds, providing an immersive experience.
All games have reasonable table limits and RTPs ranging from 97.1% up to 99% when you play with strategy. The collection of blackjack games is on par with the top US online casinos.
Unfortunately, blackjack games do not count toward the wagering requirement, so don’t bother playing them on a bonus.
Roulette
This casino has more roulette options than most US online casinos.
Their eight tables include American Roulette, European Roulette, Dragon Roulette, and Double Dragon Roulette.
I found that the design quality of games here is a bit better than that of many online casinos, which is a pleasant change from the bland and basic designs at many casinos.
The RTP for American Roulette versions is 94.74%, while European versions are 97.3%.
All games have a minimum bet of $1.
If you plan to play with a bonus, European Roulette is not a good option, as the games do not contribute to the wagering requirement.
Other Table Games
Besides blackjack and Roulette, you’ll find a decent selection of 14 table games from Rival, Dragon, and Qora.
These games cover popular favorites like Baccarat, Keno, Pai Gow Poker, Ride ‘Em Poker, Teen Patti, and Tri Card Poker.
I tried my luck with Tri Card Poker, Pai Gow Poker, and Baccarat, and while I had fun, I found the overall variety is average compared to other casinos.
Rival and Dragon titles have better quality graphics and sounds, while Qora games are more barebones in design.
Table games do not contribute toward the wagering requirement on bonuses, so don’t sign up for a bonus if you play many table games.
Video Poker
At first, I didn’t find the video poker section impressive, but after playing for a while, I found it to be one of the stronger video poker sections you’ll find at US online casinos.
There are seven video poker variants from Rival with better paytables than most casinos.
Tens or Better and Aces & Faces have RTPs above 99%, making them as close to Full Pay as you’ll find.
Each variant has a multi-hand option, allowing you to play up to five hands simultaneously.
I had a lot of fun playing Aces & Faces and hit several big hands, including a Royal Flush.
Video poker does not contribute toward the wagering requirement, so don’t claim a bonus if you primarily play video poker.
Casual Games – Specialty Games
Desert Nights Casino has a decent collection of specialty games.
There are 22 options available, including multiple versions of Bingo, crash games, scratch card games, and Keno.
The scratch card selection is the most interesting, with scratcher versions of popular slots like Play With Cleo and Rise of the Titans.
The quality of these games is mixed, with scratchers and crash games being the most engaging.
Some games, like Bingo, have ultra-low stakes starting at a penny.
If you’re playing on a bonus, these games are a great option as most contribute 100% toward the wagering requirement.
Kaboom! does not contribute to the rollover.
The banking options for this casino are pretty standard when it comes to US casinos.
You can deposit with credit cards and Bitcoin.
The casino’s cashier was simpler and easier to use than most, making depositing and cashing out simple and fast.
While the casino does not charge deposit fees, your bank may charge international payment fees.
There are fees for some withdrawals, but you can cash out for free with Bitcoin.
Deposit Options Summary
Your depositing options are credit cards and crypto. For credit cards, you can use MasterCard, Visa, Discover, and American Express.
Your card may charge a small fee for international payment processing.
Crypto players can use Bitcoin, Litecoin, Bitcoin Cash, and Bitcoin LIghtining. There are no fees from the casino for deposits.
- Fastest Deposit Method: Visa – Instant
- Deposit fees: None
My Recommended Desert Nights Deposit Method: Credit Card
I deposited $25 at this casino using my Visa.
My first attempt failed due to a fraud check from my bank.
This is normal, and once I cleared the alert, I could deposit. If you run into this issue, wait 30 minutes after you contact your bank before attempting to deposit with the same card.
The deposit process was easy. You will be required to verify your deposit via SMS text.
While the casino charged no fees, my credit card was charged a 7% fee for the deposit.
If you want to avoid credit card fees, consider using crypto.
Here’s a complete list of all the available deposit methods at Desert Nights at the moment of my review.
DEPOSIT METHOD | MIN DEPOSIT | MAX DEPOSIT | SPEED | FEES |
---|---|---|---|---|
|
$25 | $2,475 | Instant | None |
|
$25 | $2,475 | Instant | None |
|
$25 | $2,475 | Instant | None |
|
$25 | $2,475 | Instant | None |
|
$25 | $2,475 | 15 min | None |
|
$25 | $2,475 | 15 min | None |
|
$25 | $2,475 | 15 min | None |
|
$25 | $2,475 | 15 min | None |
Desert Nights Vs Other Casinos – Deposit Methods
DESERT NIGHTS Withdrawal Options
The only ways to cash out at Desert Nights Casino are via check, bank wire, or Bitcoin.
Minimum withdrawals are rather high, and checks and wire transfers incur fees.
All withdrawals require a 72-hour processing time before funds are released.
Note – Bank wires are not permitted for New York or South Carolina residents.
- Is Verification Required? Yes, ID verification with liveness
- Fastest Withdrawal Method: Bitcoin, two business days
My Recommended Desert NIghts Payout Method: Bitcoin
The best option for cashing out at this casino is Bitcoin, which is the fastest and has no fees.
Before cashing out, I had to submit verification documents, which took about two days to process.
However, customer support told me it could take up to a week.
After my account was verified, I cashed out $130 with Bitcoin.
The process was easy; I only needed to enter my Bitcoin wallet ID and the withdrawal amount.
I received my Bitcoin in about five days, which is a bit long for Bitcoin but likely due to the 72-hour processing time.
Although not as plentiful as the deposit options, the full list of payout options available to me when this review was made is below.
PAYOUT METHOD | MIN WITHDRAWAL | MAX WITHDRAWAL | SPEED | FEES |
---|---|---|---|---|
|
$180 | $1,000 | 7 – 10 Days | $30 |
|
$210 | $1,000 | 7 – 10 Days | $60 |
|
$100 | $500 | 5 Days | None |
Desert Nights Vs Other Casinos – Withdrawal Methods
I was very impressed with the support I received at Desert Nights Casino.
There are multiple support options, and Live Chat support has some of the best response times I’ve seen.
Every interaction I had with them was positive, and I am confident they can help you with any issues that arise.
- Support Email: [email protected]
- Phone Number: N/A
- Languages: English
- Live Chat: Yes, real person
- Validation Email: [email protected]
- Response times: Fast
Here’s How I Tested
Live chat is available 24-7 and is a bit more efficient than most casinos I’ve played at.
I generally reached agents in under a minute, and they are well-trained.
Agents took their time with me rather than rushing me.
They asked direct follow-up questions, which led to thorough answers instead of giving copy-and-paste replies.
Live Chat
I contacted support multiple times and received the same quality of service each time.
I found customer support at this casino exceptional.
If you need to chat with an agent, they are fast, friendly, and efficient.
If you see claims online that Desert Nights Casino has poor customer service, don’t listen to them; I found them fantastic.
On average, it takes 24 to 48 hours for an agent to respond.
I didn’t contact customer service through email or live chat, and the FAQ handled all my questions very efficiently.
FAQ
The homepage has a robust FAQ section that covers many of the most common questions.
I found it much more comprehensive than those at most casinos.
The FAQ section has many answers to questions, saving you time.
My Experience With Desert Nights Casino’s Support
I was mostly happy with the customer support at this site.
Although the credit card deposit problem wasn’t resolved in the time it took to complete this review, I realized it was a site-wide issue, so I can’t fault the representatives.
If you need a quick response, live chat is the way to go, although email was impressively fast, too.
Desert Nights' Customer Service vs. Other Casinos
Desert Nights Casino might not win any awards for cutting-edge design, as its theme and graphics feel a bit outdated.
However, you’ll find that it’s quite functional and straightforward to navigate.
The games are neatly organized into categories based on popularity, newness, and software developers, which helps streamline your experience.
Notably, the games run faster than average, although you might encounter occasional crashes.
There are separate sections for free play and real money games, providing a clear distinction depending on how you want to engage.
While it could benefit from a visual update, the site is more than adequate for enjoyable gaming sessions without major disruptions.
Site’s Top Features
- Top game developers ensure crisp graphics and smooth gameplay.
- Search functionality allows you to browse through an extensive slot catalog quickly.
- Comprehensive game information that includes player reviews.
- The mobile-optimized site and games enable you to play from anywhere.
Desert Nights Casino Vs. Other Gambling Sites
In many aspects, Desert Nights Casino is better than most US online casinos.
They offer a user-friendly platform with a sizable gaming library and an excellent variety of slots.
Customer support is better than I’ve seen at most online casinos.
They also offer fast and free deposits.
They need to improve promotions and withdrawals, both of which require an overhaul to make the casino competitive.
ONLINE CASINO | BONUS | # OF GAMES | Average RTP | READ REVIEW | START |
---|---|---|---|---|---|
|
WELCOME BONUS $2,550 in Total Casino Bonuses | # OF GAMES 568 | AVG RTP 95-98% | Review | PLAY NOW |
|
WELCOME BONUS 500% up to $7,500 | # OF GAMES 699 | AVG RTP 95-98% | Review | PLAY NOW |
|
WELCOME BONUS 125% up to $3,750 | # OF GAMES 549 | AVG RTP 95% to 97% | Review | PLAY NOW |
Player Protection
Desert Nights Casino goes above and beyond most online casinos in protecting its players.
The site has a robust Guide to Responsible Gambling that gives players information about problem gambling and the resources they need to control their habits.
Furthermore, the casino also offers player limits, such as deposit limits and self-exclusion.
If you need help with problem gambling, please reach out to customer support or one of the help agencies in their responsible gambling guide. You can also visit our responsible gambling page for resources.
For local resources, check out our USA State pages hub.
My Verdict on Desert Nights Casino
In many ways, this is one of the best casinos I’ve played at.
The gaming library is sound despite not offering Live Dealer games, and customer support is better than at many other sites I’ve played at.
However, the promotions section needs an overhaul as the rollover requirement is too high, and the deposit requirement on “no-deposit” bonuses looks shady.
The withdrawal process needs to be sped up, which would greatly improve the casino’s reputation.
These improvements would transform this casino from a “good” casino to one of the top US online casinos.
Frequently Asked Questions
Check out some commonly asked questions in our FAQ list below.
Is Desert Nights legit?
Desert Nights Casino is completely legit, offering online casino games from top providers like Rival and Saucify.
Does Desert Nights pay out?
Yes, Desert Nights Casino pays out via Bitcoin, check, or bank wire.
What are the games’ payout rates?
Desert Nights Casino has a general RTP of 97%.
The RTP for slots ranges from 94.5 to 96.5%, while for table games and video poker, it ranges from 97% to 99.4%.
How does the casino handle jackpot wins?
Jackpot wins are paid using the casino’s standard withdrawal policy. You can cash out up to $1,000 per week.
What happens if I get disconnected during a game?
Insights into the player community, including forums or chat rooms.
What is the community like?
Desert Nights Casino does not have an active community. It has an old Twitter page but has not been active in years.
What happens if I’m locked out of my Desert Nights account?
If you get locked out of your Desert Nights Casino account, you can request a password request. You can also contact customer support for help.
How can I turn my casino winnings into cash I can use?
To cash out from Desert Nights Casino, go to the Cashier and select Bitcoin, check, or bank wire.