El Royale Casino Review – A Royal Treat or a Noble Flop?

The general sentiment on Trustpilot is not great, with a 2.1/5 rating. Some players complain that El Royale takes too long to pay and has rigged games.

Here are some players’ comments.

It Is a Scam

“Scam. Stay away. Dodgy games and ridiculously low wins.”

Three Months to Receive 20k

“…It took me 3 months to cash 20k and I have definitely spent more than that on this site in one week and more than once I’m sure. I just wanted to share so others can make a calculated decision before spending their money here.”

Fast Bitcoin Withdrawal

“…I especially enjoyed how easy and quick it was to cash out here. I made my first deposit with Bitcoin, and I was able to cash out my winnings to my crypto wallet within 24 hours.”

OK Game Selection

“Doesn’t really have my go to games but the support fast and pretty decent, alright promos, too. I’m still new to the site though hopefully they’ll add games.”

Myths Busted About El Royale

I am not thrilled with all aspects of this gaming site, but I also do not like unwarranted criticisms. The following myths popped up one or more times during my review.

El Royale Casino offers a variety of casino bonuses, most of which become visible once you log in.

I chose their standard welcome bonus, marketed as “Up to $7,500.” I picked it because it only required a $20 minimum deposit.

Other sign-up bonuses require minimum deposits of $100 or $1,000. I didn’t want to deposit $100+ just to test the banking process for this review. However, these larger deals do offer more bonus funds or higher match percentages.

One thing this operator does right is providing numerous promotions. Common terms for these bonuses include 30x-40x wagering requirements, a $10 maximum bet, and game restrictions.

While the terms are standard, I would appreciate more clarity on qualifying games. For example, I had to contact customer support to determine which card games qualified for the bonus I took.

My Recommended Bonuses

El Royale features several welcome offers and many other promotions. Therefore, I had my work cut out in picking winners. My two recommendations are the following.

El Royale Casino Welcome Bonus

You will find it marketed as the “Up to $7,500” welcome bonus, but in the description, it’s called the 230% Slots & Cards Welcome Bonus, which is kinda confusing, to be honest.

Essentially, you get a 230% match on your deposit, plus an extra 20% if you use crypto (basically a 250% up to $2,500 offer). You can use it in your first three deposits.

The wagering requirements are 40x the bonus plus deposit, with a maximum bet of $10 and a maximum cashout of 30x your deposit. Included games are video slots, keno, scratch cards, board games.

One thing I appreciate is that there’s no time limit to meet the wagering requirements, giving you some flexibility. However, the list of excluded games can be a bit limiting.

Overall, this bonus is a great way to boost your initial bankroll, especially if you use crypto. Just make sure to keep an eye on the wagering requirements and game restrictions to make the most of your bonus.

240% up to $2,400 Slots Bonus + 70 Free Spins on Relax Lounge

This one is a favorite of mine. I’d had claimed it, but for some reason I missed it. The high match percentage and the extras for crypto deposits make it stand out.

This bonus only has a 35x wagering requirement (versus the standard 40x), which adds even more value. Plus, the minimum deposit is just $20 for most cryptos. If you deposit with crypto, you get an extra 20 free spins, bringing the total to 70 free spins. Keep in mind, this offer is only available once.

I highly recommend this bonus because of its high match percentage and lower rollover requirements compared to most other bonuses.

Other Bonuses I Reviewed

I looked at other promos to see what else is worth mentioning. The following table shows more examples of the offers here. El Royale lists available bonuses on the right-hand side of the deposit section, and bonus codes automatically apply when you select a deal.

El Royale features one of the largest game selections among US-friendly online casinos. I counted 1,315 games during this review, 700-800 more than the average operator.

Software Providers

No filter is available to sort games by software providers, but I did my best to document which developers are available here. BeGames, BetGames, Betsoft, DiceLab, Dragon Gaming, Nucleus, UrgentGames, and Visionary iGaming are the developers that I have confirmed.

My Top Game Picks

Of course, I did not get to play the vast majority of their games during my review. My top game picks for this casino are either ones I tried here or at other sites. I gravitated toward the DiceLab slots without realizing it. Here are my picks.

• Vampire’s Mansion (DiceLab): Vampire’s Mansion treated me the best with a $43.50 payout, making it my favorite game here. The eerie theme and atmospheric graphics really drew me in. The bonus rounds were exciting, and the frequent small wins kept me engaged.
• Book of Magic: Anubis Trial (DiceLab): I chose Book of Magic for its graphics and immersive Egyptian atmosphere. The free spins and expanding symbols added an extra layer of fun.
• Dark Reels Pays (DiceLab): Dark Reels Pays drew me in with its dark fantasy theme and graphics. The unique bonus features and high volatility made it thrilling, as I never knew when a big win might strike.
• Rolling Stack Blackjack (Rival Gaming): Rolling Stack Blackjack offered a fun side bet and delivered plenty of winning hands. The option to place a side bet added an extra strategic element.
• T-Basket (BetGames): T-Basket is a unique live dealer game where you can bet on basketball players making shots. I loved the interactive aspect and the excitement of seeing if my chosen player would make the basket.

Now, let’s dive into the different game categories I explored below.

Slots

The online slots section could keep me busy for a long time with its 1,113 games.

I played a small portion of these slots, and you can see my experiences with each below:

• Book of Magic: Anubis Trial (95% RTP) – Anubis Trial is a standard book-of slot, but it stands out thanks to impressive background graphics.
• El Dorado (96.2%) – This slot provides an option between 50 free spins with multipliers or picking hidden items for the bonus round. I never triggered the bonus and quickly lost $15.
• Osiris Fortune (96.3%) – I did not experience the 96.3% RTP in Osiris Fortune, netting limited wins before dropping $10.
• Dark Reels Pays (95.72%) – I quickly burned through $10 playing this slot, but the spooky mansion vibe and sound effects were entertaining.
• Vampire Mansion (96.34%) – My bankroll rapidly decreased before I opened this game, quickly triggered free spins, and won $43.50 on a dollar bet.

Most of these games were not generous to me, but I see potential in this selection. The slot games are especially worthwhile because they contribute 100% towards bonuses.

However, you should check the bonus terms and conditions page for specific slot restrictions (e.g., Neferetti’s Ring Jackpot).

Blackjack

This gaming site features 29 blackjack variations at the time of my review. Examples of unique variants include Dragon Blackjack, Luxe Multipliers, Poker Bet Blackjack, Rolling Stack, and Super 7.

I played Luxe Multipliers and Rolling Stack during my session.

Luxe Multipliers offers up to 10x win multipliers and a Perfect Pairs side bet. It features an outstanding 99.61% RTP through basic play, but the Perfect Pairs wager provides just 95.01% RTP.

Rolling Stack offers a side bet that delivers bonuses for specific two-card hands. Its RTP is 97.21%, although I am unsure if that is with the optional side bet included (the info screen did not specify).

I still managed to win a few dollars through Rolling Stack despite the lower payback.

I asked customer service which card games qualified for my bonus. They indicated that Rolling Stack and Luxe Multipliers provided 20% contributions, although I noticed that the latter was not contributing.

I still had a while to go on this review, so I  did not feel like haggling with support about this matter. You might want to watch out for these issues regarding promotions.

Roulette

The online roulette variations are mixed with the table games here.

I like it when online casinos offer a separate roulette section, especially when 15 variants are available, like at El Royale. Examples of these games include Double Dragon, La Partage Roulette De Lux, Luxe Multipliers, and Zoom.

I do not see offers where roulette contributes towards bonus rollover.

That said, I did not play any roulette games during my session. However, I would try La Partage Roulette with no promos due to its 98.65% RTP on even-money bets.

Other Table Games

Some table games beyond roulette include Andar Bahar, Dragon Tiger, baccarat, no-commission baccarat, Pai Gow, Speed Hi-Lo, and Top Card Trumps.

I checked out the Dragon Tiger demo and found the table interesting due to its dragon and tiger designs.

Certain table games may qualify for El Royale promotions. Customer support noted that Card Clash and Teen Patti contributed 20% to my Slots and Cards bonus.

Video Poker

Over two dozen video poker variations are available here, far more than most gaming sites.

Examples include Aces & Faces, Deuces & Joker, Double Bonus Poker, Jacks or Better, and Tens or Better.

I opened Jacks or Better (JoB) and saw that it had a 9/6 pay table, meaning it delivers nine coins for a full house and six for a flush.

This JoB pay table is the best and features 99.54% RTP under optimal strategy. Since JoB contributes 20% to Cards bonuses, you should take advantage of this game when possible.

Casual Games – Specialty Games

The specialty games category contains 59 titles, spread across Plinko, bingo, shooter, scratch cards, crash, and mines.

Scratch cards comprise the bulk of this selection, with 26 available. I tried a Rival Gaming card called Pirates Pillage (95.45% RTP) and did not win much.

Keno and scratch cards provide 100% towards bonus wagering requirements. I found that some cards do not contribute anything, such as when I tried opening Luck & Magic.

El Royale stopped me from playing, noting that Luck & Magic would disqualify me from the bonus.

Live Dealer Games

The live casino features 72 tables, including many duplicate blackjack, American roulette, and European roulette tables.

I was impressed with the live casino games in the ‘Other‘ category. This section included intriguing titles like Bet On Poker, Dice Duel, Football Grid, T-Basket, T-Kick, and War of Bets.

I have played T-Basket and T-Kick at other casinos and enjoyed their blend of sports betting and live gaming.

Other notable games include Blackjack Early Payout, Lucky 7, Super 6, and Wheel of Fortune.

Nothing in the live section contributes to wagering requirements. Therefore, you should not accept a bonus before playing live games here.

This casino has a strange mix of banking options. The deposit methods in my account included 11 cryptocurrencies and PayPal. I do not typically come across PayPal at offshore gaming sites, so I emailed support asking if US players can use this eWallet (still no response).

The withdrawal methods include bank wire, Bitcoin, and card.

I find it strange that credit cards are a cashout method but not a deposit option for me. I assume some players must have access to Visa and Mastercard deposits because they are on the website.

The Bitcoin-only withdrawal option—with no other crypto available—struck me as odd.

Deposit Options Summary 

The deposit options likely vary by country and individual users.

Again, my account only showed cryptocurrencies and PayPal as banking methods. I felt like I should have been able to use credit cards, as the website suggests. I emailed about PayPal because I did not feel like it would be usable, but support has not gotten back to me yet.

The following facts about deposits are based on my account options but could change if a credit card is available to you.

• Fastest Deposit Method: Crypto, 0-15 minutes on average 
• Deposit fees: Yes, Crypto network miner fees

My Recommended Deposit Method: LITECOIN

I recommend cryptocurrency deposits because this was the only valid option available—still no word back on PayPal.

Most available crypto here requires a $20 minimum deposit. I sent $21.90 worth of Litecoin ($20.56 arrived after blockchain fees) because I am used to LTC. 

I was going to use USDC since it was available in my Coinbase account. However, I saw that USDC and USDT are the only two options with a $40 minimum deposit. I just wanted to make a small deposit to go through the process, so I chose a cheaper option.

Here’s the breakdown of every available method.

DEPOSIT METHOD	MIN DEPOSIT	MAX DEPOSIT
	$20	Unlimited
	$20	Unlimited
	$20	Unlimited
	$20	Unlimited
	$20	Unlimited
	$20	Unlimited
	$20	Unlimited
	$20	Unlimited
	$40	Unlimited
	$20	$500
	$30	$1,000
	$30	$1,000
	$30	$1,000
	$30	$1,000

El Royale Casino Withdrawal Options

El Royale Casino withdrawal methods include bank wire, Bitcoin, and credit card. This gaming site notes that it does not charge additional cashout fees, which is generous considering that many casinos at least add bank wire fees.

El Royale takes its time approving cashouts, with Bitcoin approved the fastest at 1-3 days. 

You must submit your name, address, and phone number (not part of registration) before viewing the withdrawal options. This casino will also ask for a photo ID and proof of address (e.g., utility bill) when you request a cashout.

• Is Verification Required? Yes/Photo ID & proof of address
• Fastest Withdrawal Method: Bitcoin/1-3 business days

My Recommended Payout Method: BITCOIN

I recommend using Bitcoin for withdrawals because it is the fastest option.

The website notes that BTC cashouts are approved in 1-3 days, which is quicker than cards and wires. I would like other crypto options, but Bitcoin is currently the only one.

El Royale imposes a hefty minimum withdrawal of $150 for any method.

Most online casinos let you request crypto cashouts starting at $20. The $2,500 weekly limit on withdrawals is not ideal either. I like at least a $5,000 weekly limit—if not much higher.

Here’s the breakdown of every available method.

WITHDRAWAL METHOD	MIN PAYOUT	MAX PAYOUT
	$150	$2,500
	$150	$2,500
	$150	$2,500

The El Royale customer service team is available through email, live chat, and phone. Here are the details of each channel.

Here’s How I Tested

I had a mostly positive experience with customer support at this site. I appreciated the numerous ways to get ahold of someone and how quickly they responded.

The only elements I didn’t like was the nudging to add a bonus to my account, but I can look past that. For the amount of times I had to get ahold of them, they overall did a wonderful job.

I used email and chat during my review, and you can see my experiences below.

El Royale Casino stands out with its vintage-era speakeasy graphics and clean, minimalistic layout. The vibrant plum accent color against the greyscale palette adds a nice touch.

The “Sign Up” button is subtle and doesn’t overpower the page.

I particularly liked the homepage design, especially in dark mode, where colorful images and clear offers make navigation straightforward.

However, while the mobile experience is fluid and user-friendly, the desktop platform felt slower. On my iPhone, the site was responsive, and games loaded quickly without any lag.

In contrast, the desktop version had occasional delays when navigating between pages. Despite this, the overall design is solid.

The information is clear and easy to understand, and the layout is visually pleasing.

The mobile interface, in particular, stands out for its smooth performance, making it my preferred way to play.