My Opinion on High Country Casino – Key Findings
High Country Casino offers quality online slots and casino games from RealTime Gaming. The site’s promotions are suitable for slots players, but the rollovers are steep compared to other casinos.
Beginners will find the web version easy to navigate, but experienced players may want to download the PC version as it has more options and games.
Overall, I had a good experience playing here and would come back. However, understand that while the casino does pay out, it takes them some time.
What I Loved
- Quality library of online slots and video poker games.
- Large collection of progressive jackpot slots.
- No fees on deposits or withdrawals.
Room for Improvement
- Web and PC versions differ, with PC having more available games.
- Payments are slow, often taking weeks, even for Bitcoin withdrawals.
- Higher rollover than most online casinos.
Website
Year Established
2020
License
Not Licensed
Number of Games
238
Available Games
Slots, Table Games, Video Poker, Specialty Games, & Live Dealer
Device Compatibility
PC, Mac, iOS, Android, & Windows
Best Casino Bonus
$500 Welcome Bonus
Best Deposit Method
Visa, Litecoin
Best Withdrawal Method
Bitcoin
Restricted US States
None
Min. Deposit
$20 – Litecoin
Customer Support
Email and Live Chat
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My Gambling Session Details
My High Country Casino journey was a bit of a roller coaster. I played for about two weeks at the casino and started by depositing $25 with my Visa.
I tried my luck at video poker and some slots. I played games like Interstellar 7s, Shelltastic Wins, and more. However, I went on a losing streak and busted my deposit.
When speaking to customer service about bonuses, they gave me a small bonus to continue playing. I had better luck with that bonus, and for the first time in years, I managed to clear an online casino bonus.
I cleared the bonus with $95 in my account. After hitting a massive four-of-a-kind on Double Double Jackpot Poker, I cashed out for $200.
After the $15 bonus was deducted, I received $185 in my Bitcoin account in about a week.
High Country Casino has a mixed reputation among players. Most of the complaints received concern payouts, primarily their speed.
I couldn’t find any user reviews of this site on Trustpilot or Reddit, which is understandable since this is a relatively new casino. So I resorted to other casino review sites. Here’s what I found.
Got Paid After 3 Weeks
“Withdrawal took 3 weeks, but I got paid.”
Srrw2004
Average Site, Slow Payouts
“A relativately new casino but there’s nothing new in here… just an average online gambling site with very poor options when it comes to banking methods… they doesnt accept electronic wallets, but they accept bitcoin […] the times for withdrawals are extremely long, so much time to get your winnings, except for bitcoin times… I think im gonna pass […].“
Bryanbassyona
Verification Dragged On
“Verification requirements were excessively time-consuming and convoluted.”
Thanyajaco
Pleasantly Surprised
“I was pleasantly surprised by this online casino. I know it has been around for a while but I never gave it a chance. I tried it tonight and although I did not win anything much it was nice. Good games. User friendly. I am going to give a little more time to this site!“
Mamajoni
My Reflections on High Country’s Reputation
I cannot dispute the casino’s slow payout times, as I waited around a week to get a Bitcoin payment.
I’ve also seen complaints that go back a few years about people waiting over a month for payment and some receiving checks that bounced.
Regarding the verification complaints, I did not experience the same issues. Compared to some casinos, I found verification to be quick and relatively painless.
However, I verified my account through Security Live Chat rather than email.
Myths Busted About High Country Casino
You’ve probably seen rumors about High Country Casino, and today, I am here to dispel a couple of them.
Myth #1 – The Casino Does Not Pay Out
The most common rumor about High Country Casino is that they do not pay out.
I can tell you from personal experience that this isn’t the case.
Some of these rumors stem from players who could not cash out a bonus because they did not meet the terms of the offer.
However, I am not overlooking the fact that the casino pays slowly.
I am certain that some of the rumors are from players who recently cashed out and have been waiting for weeks to get paid.
Many people have complained about waiting two weeks to a month to get paid, even for Bitcoin.
I suggest being patient. If you have completed verification and have not violated any of the casino’s terms, you will get paid.
Myth #2 – Verification Process Is Complex
Another common myth about this casino is that the verification process is overly complicated.
Again, this is another rumor that’s untrue. I was able to get verified via Security chat, and it only took a few minutes.
I uploaded my ID and a copy of my electric bill, and that was it.
For the fastest verification, I suggest going through security chat rather than email.
I found the process simpler than most casinos, so ignore the rumors.
You need to review the terms and conditions of any bonus you claim at High Country Casino, as the terms vary. On average, you can expect a rollover of 40x of both the deposit plus bonus.
I’m not fond of this, as many casinos only require a wagering requirement of the bonus.
Slots, Keno, Bingo, and scratch cards contribute 100% to most bonuses. Slots and poker games sometimes contribute 50%, and sometimes nothing at all. Video poker games contribute from 20% up to 50%, depending on the bonus.
Most of the bonuses at this casino are non-cashable, meaning the bonus amount will be deducted from your deposit.
There are also max cashouts on all bonuses, generally around 20x your deposit.
My Recommended Bonuses
While the rollover is a bit high on bonuses at this casino, some offers are worth considering, especially if you primarily play slots.
High Country Casino welcome bonus – 500% Match + 50% CashBack
The best offer at this casino is the 500% up to $2,500. Deposit $25 or more with code HIGHWINS and get a nice bankroll boost.
The playthrough is quite steep at 45x your deposit plus bonus, but the rollover is the best of all bonuses.
Slots, Keno, Bingo, and Scratch Cards contribute 100%, while Video Poker, blackjack, 21 games, or any poker games contribute 50%.
Additionally, this offer includes a cashback component. If you lose all your funds, you can request a 50% cashback bonus of up to $250.
The maximum cashout on the match bonus is 20x the deposit, and the maximum cashout on the cashback bonus is $1,000.
This offer has the best overall terms of all bonuses and is suitable for most players and bankroll sizes.
Welcome Bonus
High Country vs Other Casinos – Welcome Bonus
200% Slots Reload Bonus up to $1,000
The Slots Reload Bonus is also a great offer to check out. Deposit $25 or more with code HIGHSLOTS and get a 200% match bonus up to $1,000.
For this offer, the rollover is 40x your deposit and bonus; the time limit is 3 months, and only slots, Keno, scratch cards, and Bingo contribute toward the wagering requirement.
The max cash out is 20x your deposit. This offer can be used three times each day, making it perfect for slot players.
My Opinion of High Country’s Bonuses
I didn’t claim a bonus on my deposit, but when I asked customer support about bonuses, they offered me a $15 bonus with a 40x rollover.
Honestly, I took it and expected to blow through it. However, I went on quite a run in Interstellar 7s and managed to increase it to over $250.
I continued playing until clearing the bonus with about $95 remaining. I then ran that up to $200 and cashed out. The $15 bonus was deducted from my withdrawal, but I was able to cash out $185.
I think most bonuses are worth considering, particularly if you’re a slots player.
While I don’t like that the playthrough is a bit higher than most casinos, the bonuses are still clearable for slots players.
However, pay careful attention to the terms of each offer and keep track of your rollover so that you can cash out without incident.
Other Bonuses I Reviewed
While doing this review, I also checked out other casino bonuses. Here’s a quick overview of the offers.
| BONUS | BONUS TYPE | ROLLOVER |
|---|---|---|
| 200% Match Up to $1,000 | Monday Reload | 40x Deposit + Bonus |
| 175% Match Up to $250 | Slots & Tables Reload | 45x Deposit + Bonus |
| 150% up to $1,000 | Crypto Deposit Bonus | 25x Deposit |
| 100% Match Up to $250 | 21 Match Reload | 100x Deposit + Bonus |
One thing you should know before signing up is that the library of casino games on the mobile and browser versions is smaller than the PC version.
If you want access to the entire library of RealTime games, your only option is the downloadable program.
The overall quality of games at High Country Casino is good, but the library is much smaller than many US online casinos.
If downloading the PC version is an option, I recommend doing so to get the full casino experience.
262
Real Money Slots
140
Jackpots
26
Table Games
18
Video Poker Titles
13
Specialty Games
9
Live Dealer Casino Games
Note: These amounts are based on the PC version. The browser option offers fewer games. Read below for the exact game counts for each version.
My Game Picks
You can see my favorite High Country Casino games below:
- Interstellar 7s: I used to help clear my rollover as it has a Bonus wheel game that can award free spins, instant cash prizes, and a fixed jackpot of 1,000x your bet.
- Planet of the Roos: I love the Planet the Ape movies, so I tried Planet of the Roos, which has a free spins game with oversized symbols and a Hold & Spin feature.
- European Slot Poker: I enjoyed European Slot Poker, which incorporates video poker and slot elements to help create big wins.
- Gemtopia: I enjoy gem-themed games, and Gemtopia is one of my favorite gem-themed slots with wild re-spins, free spins with Bonus prizes, and a progressive jackpot.
- Lucha Libre 2: Pro wrestling is something I enjoy, and Lucha Libre 2 is a fun luchador-themed slot with wild wrestlers and a Time to Rumble free spins game where you can pick your feature.
Let’s examine each gaming section, and I’ll explain the differences between the two versions.
SLOTS
One of the two areas where High Country Casino excels is online slots. You’ll find 194 slot games in the web version and 262 in the PC version.
Both libraries have a wide variety of video slots, including classics, scatter pay slots, cascading wins, and numerous progressive jackpots.
The big difference between the PC and web versions is the number of progressive games.
The web version has over 90 progressive games, while the PC version has over 140. Otherwise, the libraries are almost identical.
The graphics and gameplay are the same for both versions. The PC version runs faster as you download the game engine to your device. Otherwise, both play equally well.
Slots are your best option for clearing bonuses, as they contribute 100% toward the wagering requirement.
The exceptions are progressive jackpot games, which do not contribute. I played more slots at this casino than usual to clear my bonus.
Interstellar 7s was my go-to game as I hit numerous wins and cleared most of my bonus on that game.
High Country vs. Industry Average – Number of Slots
Blackjack
If you’re a fan of blackjack, the PC version is your best option.
The web version only has three variants consisting of traditional blackjack, Sut ‘Em Up Blackjack, and Perfect Pairs Blackjack.
The PC version has eight options. Additional options include Face Up 21, European Blackjack, Match Play 21, Pontoon, and Super 21.
The web versions are average in design but provide an adequate blackjack experience. The PC version has a better presentation of games.
I mostly played on the PC version, trying Face Up 21 and Pontoon.
Blackjack games contribute 50% for the welcome bonus, but games do not contribute to other offers. I suggest you forego the bonus if you primarily play blackjack.
Roulette
If you’re playing on the web version, you only have a single European Roulette option under Specialty Games.
Those who play on the PC version can also play American Roulette.
Other options are listed, but you cannot play them as they use the defunct Adobe Flash player.
Online roulette games are much more attractive on the PC version as they have excellent graphics.
The web version of European Roulette looks a bit basic, but it gets the job done. I primarily played European Roulette on the PC version as it has superior odds.
These games do not contribute toward the wagering requirement, so don’t bother playing with a bonus.
Other Table Games
Besides blackjack, you’ll find 11 options for table games in the web version of the casino and 16 in the PC version.
In the web version, you can play games like Let ‘Em Ride, Caribbean Stud Poker, Baccarat, 32 Cards, Andar Bahar, Teen Patti, and more.
For the PC version, you can also play Red Dog, Texas Hold’em Bonus Poker, Vegas Three Card Rummy, War, and Pai Go Poker.
I prefer the PC version of the two as there are more games. Also, the presentation of games in the download version is superior ,with better graphics and sounds.
However, since the web versions of the games are designed more simply, I found that the games ran faster.
Table games do not contribute toward the wagering requirement, so avoid playing these games on a bonus.
Video Poker
The other area where High Country Casino excels is video poker. The platform’s web version has 15 variants available, while the download version has 18 games.
You can play games like Double Double Jackpot Poker, Joker Poker, Deuces Wild, and Sevens Wild on both.
The variants exclusive to the download version are 7 Stud Poker, Mystery Bonus Poker, and European Slot Poker.
All games on the web version are single-hand variants. For the download option, you have multi-hand options ranging from 3-handed to 100 hands per round.
I really like the video poker section, as it has fun variants and great payables.
Video poker was the bulk of my winnings, thanks to hitting Four Kings with AQJ, which won me $187.50 at my stakes.
Video poker games will contribute toward the wagering requirement, but each bonus is different.
On average, they contribute 20%, but some bonuses allow a 50% contribution. Check the terms of your bonus before playing video poker games.
Casual Games – Specialty Games
The web version has only two specialty games, but the PC version has 13.
Banana Jones and Keno are the only games on the web version. For the PC version, you can also play Sic Bo, Craps, Bonus Bingo, Hot Dice, Lucky 8’s, Magic 7’s, and more.
The PC version is far superior for specialty games as they have five times the library.
If you’re playing on a bonus, scratch cards, Banana Jones, Keno, and Bingo games all contribute 100% toward the wagering requirement.
If you’re playing on a bonus, the PC version is worth downloading as you have more games to help clear your rollover.
LIVE DEALER GAMES
The Live Dealer section is the one area where the web version is superior to the PC version.
For the web version, you have 12 options that include Live Dealer blackjack, roulette, baccarat, and Super 6 games. For the PC version, you only have nine tables for blackjack and roulette.
However, the PC version has two Auto Roulette options that are not available on the web version.
Unfortunately, the minimum bets for most games are steep.
Blackjack games have minimum bets ranging from $10 up to $100.
Baccarat and Super 6 all have a $5 minimum bet. Roulette games are more reasonable at $1 per bet.
Also, the games are provided by Visionary iGaming, and I am not a fan.
The games are inferior in quality compared to other providers. The dealers have no personality, and the video quality looks like you’re on 360p or lower.
Live Dealer games do not contribute toward the wagering requirement, so don’t play them on a bonus.
I don’t recommend playing these games at all unless you have a larger bankroll. I feel that the standard table games offer a better experience with much lower minimum bets.
High Country Casino has banking options on par with most US gambling sites. There are plenty of credit card and crypto deposit options.
Withdrawal minimums are a bit higher than most casinos, and payments are a bit on the slow side.
I had no issues depositing, getting my account verified, or cashing out, but it took longer to get paid than most casinos I’ve played at.
Deposit Options Summary
There are 11 options for depositing at this casino. There are no fees for deposits other than crypto miner fees.
My Recommended Deposit Method
Depositing at High Country Casino was a breeze. I opted to deposit with Visa through the cashier.
The process was quick. I went to the cashier, selected Deposit, clicked on Credit Cards, entered my deposit amount and credit card information, and my payment went through the first time.
Unlike many casinos, there were no fees for my credit card deposit.
If you prefer to use crypto, I recommend using Litecoin, as it has the lowest blockchain miner fees, usually around 5 cents.
Check all the deposit methods available:
| DEPOSIT METHOD | MIN DEPOSIT | MAX DEPOSIT | SPEED | FEES |
|---|---|---|---|---|
|
|
$25 | $500 | Instant | None |
 |
$25 | $500 | Instant | None |
 |
$25 | $500 | Instant | None |
 |
$25 | $500 | Instant | None |
 |
$20 | $100,000 | 15 Minutes | Miner |
 |
$20 | $100,000 | 15 Minutes | Miner |
 |
$20 | $100,000 | 15 Minutes | Miner |
 |
$20 | $100,000 | 15 Minutes | Miner |
 |
$20 | $100,000 | 15 Minutes | Miner |
 |
$20 | $100,000 | 15 Minutes | Miner |
 |
$20 | $100,000 | 15 Minutes | Miner |
High Country Vs Other Casinos – Deposit Methods
HIGH Country Casino Withdrawal Options
Withdrawal options at this casino are on par with most US sites. You can submit your withdrawal anytime you have $150 or more in your account, but you must go through verification before your payment will process.
Fortunately, the verification process only takes a few minutes and can be done through live chat with security.
I like that there are no withdrawal fees, but I am not fond of the $150 minimum for all options.
- Is Verification Required? Yes – Copy of ID and Proof of Residence
My Recommended Payout Method
I recommend cashing out via Bitcoin as it is the fastest option, but fast is relative.
I cashed out $185 of my winnings via Bitcoin, but it took a week to get my money.
The verification process at this casino is smoother than any I’ve done. You only need a copy of your ID and proof of residence, and you can submit them directly through their security chat.
I was verified in around 20 minutes, much faster than waiting 48 hours, as you do at most casinos.
Unfortunately, the casino does not give a stated timeframe on how fast you will get paid.
I recommend you get verified before cashing out. That may help speed up your payment.
You will get paid, but be patient as they take their time paying out players.
Here’s a table with all the withdrawal methods available.
| WITHDRAWAL METHOD | MIN PAYOUT | MAX PAYOUT | SPEED | FEES |
|---|---|---|---|---|
|
|
$150 | $5,000 | Up to a Week | None |
 |
$150 | $5,000 | Up to a Week | None |
 |
$150 | $5,000 | Up to a Week | None |
 |
$400 | $5,000 | Up to a Week | None |
 |
$150 | $399 | Up to a Week | None |
High Country Vs Other Casinos – Withdrawal Methods
Unlike many casinos, this casino has four different departments you can contact for support. Here are the details.
- Support Email Address: [email protected]
- Languages: English
- Availability: 24/7 through live chat
- Live Chat: Yes, automated and real person
- Response times: Varies
- Validation: [email protected]
Here’s How I Tested
Here are my experiences using the support contacts and resources of this casino.
Security Department
This is who you talk to about getting your account verified or any security-related issues.
This department takes 10 to 20 minutes to answer questions. However, once you get someone, they are efficient.
I contacted them to get information about verifying my account, and they had me submit documents directly to them. A few minutes later, I was verified.
Customer Support Chat
This is where you want to start if you need help with most issues at the casino.
They answer most questions regarding bonuses, depositing, and other casino-related problems.
The response time is around five minutes, and agents are very helpful.
Withdrawal Support Chat
This department is the slowest to respond and the one I found least helpful.
It took around 20 minutes each time I contacted them, and most of their responses were generic.
When I inquired about payment status, they would not give any other answer than “soon.”
I emailed support a couple of times, and they answered requests in around 24 hours.
General Chat
This live chat option is for general inquiries, such as how to find games. You’ll get an answer in about 5 minutes.
My Experience With High Country’s Support
Customer service at this casino is decent but slow. On average, you will wait 5 to 20 minutes to reach an agent, and then you may have to wait several minutes between each reply.
The good news is that most agents do an ample job of resolving issues, but the speed of response will be annoying for some.
I rate overall customer support as average for two reasons. The wait times are excessive, and withdrawal support could do more to assist. However, every interaction with support was productive, even if a bit slow.
Getting help at this casino is an exercise in patience, but in many cases, it will be worth the wait.
High Country Casino Vs Other Sites – Customer Service
Overall, the UX at High Country Casino gave me mixed feelings.
The browser version design is a bit minimalistic. The site uses the default template that you see at many RTG casinos.
The good news is that games are easy to find, and the site is well-suited for beginners.
However, the PC version offers a better layout for experienced players.
Games ran smoothly on my PC and Motorola Moto G Power phone.
The downloadable version has a basic tabular design, making it easy to find games. It is much more appealing than the browser version.
It also has additional filtering options in each category, and you can access casino tournaments in the PC version.
Also, some titles will have a slightly different design than the browser, particularly video poker games.
Out of the two options, I prefer the PC version as it feels a bit more modern than the website option.
For usability, the website is slightly below average, while the PC version is on par with most casinos.
Top Features
- Over 200 RTG Games.
- Zero Fees on Deposits & Withdrawals.
- Lucrative Welcome Bonus Package.
- Great variety of progressive jackpots.
High Country Casino Vs. Other Gambling Sites
Overall, I found High Country Casino a bit better than many US online casinos. Their library is smaller than most casinos’, while the quality and variety of slots are on par.
Here’s how they compare against other websites:
| ONLINE CASINO | BONUS | # OF GAMES | Average RTP | READ REVIEW | START |
|---|---|---|---|---|---|
  |
WELCOME BONUS 500% up to $2,500 | # OF GAMES 238 | AVG RTP 95%-97% | Review | PLAY NOW |
  |
WELCOME BONUS 500% up to $7,500 | # OF GAMES 699 | AVG RTP 95%-97% | Review | PLAY NOW |
  |
WELCOME BONUS 400% up to $4,000 | # OF GAMES 252 | AVG RTP 95%-98% | Review | PLAY NOW |
Player Protection
Although the site does not have a responsible gambling page, it does promote it. Like most casinos, it allows players to self-exclude. This can be done through customer support.
I think people would feel more at ease if the casino took a bit more initiative in promoting responsible gambling policies. This would help ensure trust and show that the casino is serious about protecting players.
If you would like to learn more about gambling responsibly, we urge you to check out our responsible gambling page. It has tools and resources to help you stay in control while playing online.
Also, visit our USA state pages hub, which has resources for your local area.
My Verdict
High Country Casino is smaller than most US online casinos, but it still offers plenty of high-quality online gaming options.
Promotions have a steep rollover but can still be a good option for slot players.
Customer support response times need to be improved, and the site needs to improve its payout speed.
Overall, I enjoyed playing at High Country Casino and would play here again. I recommend this site to anyone looking for an honest casino with quality gaming.
Frequently Asked Questions
You have questions about High Country Casino, and we have answers. Here are the most common questions we’ve received.
Is High Country Casino legit?
High Country Casino is a legitimate casino using RealTime Gaming software.
Does High Country Casino pay out?
Yes, players can cash out at High Country Casino via Bitcoin, Tether, bank transfer, or check. However, their payouts are on the slow side.
What are the games’ payout rates?
On average, you can expect slot RTP to average from 95 to 96%. Table games range from 97 to 99%, while video poker games range from 98% to 99.54%.
How does the casino handle jackpot wins?
Jackpot wins at High Country Casino are paid according to the casino’s payout terms. You can cash out up to $5,000 per transaction.
What happens if I get disconnected during a game?
If you disconnect from a game, your money will be returned to your balance. If you disconnect in the middle of a gaming round, the game will be paused, and you can resume the round once you reload it.
What is the community like?
High Country Casino does not have an online community.
What happens if I’m locked out of my High Country account?
If you get locked out of your High Country Casino account, you can reset your password online or contact customer support via live chat.
How can I turn my casino winnings into cash I can use?
To cash out, go to the Cashier and click on Withdraw. You can cash out if you have $150 or more in your account.