My Opinion on Ladbrokes Casino – Key Findings
Ladbrokes has been a name in the gambling community for so long that I wasn’t surprised to find a vibrant and competitive online casino.
They are restrictive with their memberships, so I could not play from the US. But, I did find they have more casino games than most sites, a good variety of payment options, and enough promotions to keep a player interested.
Plus, the poker room and heralded sportsbook make Ladbrokes an excellent one-stop destination for UK gamblers.
What I Loved
- Good collection of games for any player.
- Good live dealer games that many of you won’t find elsewhere.
- Well-arranged site compatible to mobile use.
- Lots of fun contest promotions.
Room for Improvement
- Some games are hard to find.
- No lucrative matching bonuses.
- Customer support is lacking for those who aren’t members.
Website
Year Established
2000
License
Gibraltar
Number of Games
4,564
Available Games
Slots, Blackjack, Roulette, Table Games, Video Poker, Live Dealer, & Other Games
Device Compatibility
Apple, Windows, iOS, & Android
Best Casino Bonus
£1,000 Slots Contest
Best Deposit Method
PayPal
Best Withdrawal Method
Instant Bank Transfer
Allowed Locations
UK, Ireland, Jersey & Gibraltar
Min. Deposit
£5 – Seven Methods
Customer Support
Chat, Social Media, & Email
Forums are where players express dissatisfaction with online casinos, and Ladbrokes is the target in many forums.
There were many more bad comments than good. Most were from people who simply lost money, and there were a few from players who could not get to the money they won.
Here are some examples I found in Trustpilot and other online forums:
Server Errors & Failed Promo
“Using lad bucks 115 spins on Fishing Frenzy with no requirements. I get a server error that tells me I have to restart the game.
Then it showed internal server error every time I opened the same game. This promo is not fit for purpose.”
—Edward Naylor (Trustpilot 1 Star)
3 Months of Losses
“The worst casino in the UK. Please sign up elsewhere. I will be closing the account. Three months of nothing but take, take, take.“
—Lee Edwards (Trustpilot 1 Star)
Fair Casino
“My favourite online casino, honestly my go to. I win often, I think it’s the red. Also, they spin fairly; I can 100% testify to that.
Yes, I lose a lot and probably more than I win, BUT at least you win sometimes.“
—M. Foster (Trustpilot 5 Stars)
Ladbrokes is My Go-To Site
I always win. I usually get into the £100s just starting with my daily free spin on my account. I have won more than I have lost, so thanks Ladbrokes.
Great site, my favourite. Just some people are not as lucky as me.
—Kris (Online Forum)
My Thoughts About Ladbrokes’ Reputation
Ladbrokes has a longstanding reputation and popularity, which can be good and bad. That may be why casino experts disagree with many players.
Some review sites and casino experts I trust give it positive ratings in its safety index, but players give it a mixed rating.
The forums were not as nice, but I’m willing to give Ladbrokes the benefit of the doubt.
Ladbrokes promotions are mostly a wonderful collection of contests but few real bonuses.
If you are a bingo fan, you might consider the £25 bonus for playing £5 in bingo games. The requirements call for wagering at least £50 more to clear the playthrough.
The remainder of the promotions are an assortment of fun contests that generally offer small perks rather than big prizes.
There are also slots and bingo contests, a live game show contest, and a trivia contest with a £500 prize.
They also have a small £5 perk for betting £5 on a specified blackjack game.
My Recommended Bonus
Below are my favorite promos for this casino.
Slots Contest
The largest prize I saw was £1,000 for winning a slots contest, and there is no playthrough requirement for the winnings.
The slots contest allots 30 spins at 10 cents each for each player and puts you on a leaderboard for a chance to win from 50 cents to the big £1,000.
Top Bonus
Ladbrokes Casino vs Other Casinos – Top Bonus
Welcome Bonus
Their welcome bonus is a simple reward of £30 for wagering £10 on any of 59 selected slots, table games, or live dealer games.
It carries a hefty 40 times playthrough requirement, so you’ll have to wager £1,200 to collect your winnings.
The bonus does not specify a time limit or minimum bet to help you in the playthrough.
If you go for this one, make customer support give you the limits.
My Perspective on Ladbrokes Bonuses
Overall, Ladbrokes promotions offer plenty of contests but lack match bonuses.
They offer a delightful set of contests that would be fun but could be more rewarding. Plus, the only bonuses are for meager amounts, too.
So, I don’t give Ladbrokes big points for bonuses.
Ladbrokes has a vast collection of games, too many for the site to categorize correctly.
For instance, their Slots category does not display nearly the 1,800 plus titles the site claims to have.
So, slots players are left to scan through the highlighted slots subcategories that include just over 300 titles, or search by title for a favorite.
There is also an All category that you can scroll through all day—there are more than 4,500 games in total.
Needless to say, there is a plentiful variety of games, but finding some game types is difficult; I had to search by title to find video poker and some table games.
Unfortunately, I could not play the games on-site, so I can’t vouch for the speed and ease of play at Ladbrokes.
But I have played many of the games elsewhere and found some new ones I tried for free at other sites.
Plus, the names of the game providers and the rules Ladbrokes works under tell me that fairness is not an issue. It’s a fun assortment for any type of player.
1,8K
Real Money Slots
142
Jackpots
38
Specialty Games
51
Blackjack & Roulette
5
Video Poker
79
Live Dealer Casino Games
Software Providers
Ladbrokes does not list its software providers or note them with the game displays. But here are the main names I picked up from research and previous experience:
slots
I couldn’t come up with a definitive number of slots. The Slots category has 331 displays, but there are clearly more than that when you go to the All category.
I have to go with the 1,800+ the intro page claims.
That’s more than enough for the variety most slots players seek and more than most online casinos offer.
There is no search by provider, theme, or display type, so scrolling and title searching are the best ways to find a favorite.
This big slots library covers all of the options. The themes vary; there are buffaloes, leprechauns, kings, queens, lost civilizations, and more.
Displays include the simpler 3-wheelers and the more complex 5-reel games with multiple paylines, free spins, and bonus rounds.
I did not find specifics on bet ranges, but you can expect pennies to hundreds.
I didn’t find any of my favorite games, but I did happen upon one game that I’ve added to my favorites list.
Thoro, by ELK Studios, is a 5×5 game with level-up multipliers and plenty of exciting action.
Thor wielded his hammer effectively for me; I came out a winner, playing the game for free at another site.
I also found a place to play Ladbrokes selections: Double Bubble, Golden Winner, the beautifully crafted Ammit Treasure from Wishbone, and Playtech’s iconic Starburst.
According to their providers’ sites, the games I checked all carry RTPs of around 96%.
Ladbrokes Casino vs Other Casinos – Number of Slots
Blackjack
Checking out the Ladbrokes blackjack section was an adventure of discovery for me.
The site has 18 versions, most with bonus bet options and the standard 3:2 blackjack with an insurance option.
But, I focused on two Playtech blackjacks I played in the demo versions.
One was All Bets Blackjack, which combines six bonus betting options, including a progressive with a monster payout for four suited Aces.
The other was Cashback Blackjack, which offers a variable payout if you think you cannot win on the deal.
It also has player pair and 21+3 bonus bet options that pay 25:1 for a suited pair and 100:1 for a suited three-of-a-kind.
I came up with a strategy as I played and finished a winner.
I could not view the bet ranges, but blackjack generally starts at £1 and goes to £500 per deal.
You can expect a return of 99% in the long run if you play the standard game strategy, but less if you go with bonus side bets.
Roulette
Ladbrokes goes beyond standard roulette with its 33 selections.
They, of course, have the basic single- and double-zero games, but many of them add multipliers for hitting specific numbers. And there are all sorts of displays, some with animated action.
I played 101 Roulette because I had tried it before at another site with some success.
This version has 100 numbers in ten columns, five green spaces, and a huge racetrack-type oval that the ball circles.
I like to play a 9:1 column and five corners spread out. I won before but had only a 95% return this time. Standard roulette generally offers around 97% return.
Ladbrokes is a good home for roulette players because the site seems to emphasize the game on both the digital and live dealer sides.
Other Table Games
Baccarat, casino poker, and a couple of dice games are the other table games I found at Ladbrokes.
The pokers include Casino Hold ’em, Caribbean Stud, and Mississippi Stud, and there are a couple of hi-low card games.
The baccarats appear to be standard payout games.
The dice games are poker dice and Craps the Matrix, a couple of interesting games you don’t see at most casinos.
Poker dice is a five-dice game in which you roll up to three times for the best poker hand; five of a kind pays 100:1.
Craps the Matrix is much like standard craps but with a slightly different layout to accommodate the 4 x 3 matrix bet.
Mississippi Stud jumped out at me because it is a classic casino game you rarely find online.
It’s a five-card game with progressive betting options as cards come out, and you play with a strategy of 99% RTP.
The unusual selections make Ladbrokes table games worth exploring.
Video Poker
Video poker is like a bad secret at most casinos because of its low house edge. Ladbrokes has five of them, and I had to do a title search to find them.
Two video pokers here are Jacks or Better, and the others are wild card games.
But there is no Deuces Wild, probably the best because it is more favorable to players with a good paytable and strategy.
The low number of options causes me to rate Ladbrokes low in this category.
Casual Games – Specialty Game
Bingo and its cousin Slingo are big at Ladbrokes Casino.
There are also scratch games, crash games, keno, minesweeper, lucky tap games, and plinko. None are situated in a single section, so you have to search and scroll to dig them out.
The site devotes a section to bingo, complete with displays for rooms and packages, a community with chat sections, and a how-to.
You can find games through 90-ball, 80, 75, and 30-ball categories, and there are plenty of contests going on most of the day.
Slingo is a category with 38 variations of this online favorite.
I noticed Slingo Hot Roll, a game I became enamored with recently. It combines dice with the Slingo and bingo elements to make a super-exciting game of building multipliers and payoffs.
Live Dealer Games
Ladbrokes has a wide-ranging Live Casino section that emphasizes big wheel and game shows.
Yes, there are standard table games such as blackjack, baccarat, and roulette with a good variety of versions of each.
There are even live slot games and a few casino poker.
But, game shows, some based on TV programs like Deal or No Deal, have a significant presence in the section.
You can tune into The Chase, Crazy Time, Well Well Well!, and many more.
I did not get to experience the action, but I noticed that Evolution, Playtech, and Pragmatic Play provide the live studios and casino floor sets.
That means you can generally count on professional dealers, lively hosts, and user-friendly chat interfaces.
Watch your connection, especially with mobile play, because I’ve found the streams can be interrupted and sometimes disconnected.
Plenty of jackpots are available, and I noted from the displays that you can get into some of the games for as little as 10 cents.
Poker Room Review
Ladbrokes has a poker site with Texas Hold ’em, Omaha, and Hi-Lo Omaha cash games and tournaments.
You can play through your browser or download the poker client.
I could not access lists of cash games to get the blind ranges, but the main page notes that £ .60 is the minimum buy-in, so we’re talking penny blinds to start.
There are no-limit, fixed-limit, and pot-limit games.
Tournaments, cashbacks, and a Poker Club make up most of the Ladbrokes Poker promotions. They host daily, weekly, and monthly tournaments with top prizes of up to £100,000.
The list of tournaments I saw showed tourney buy-ins starting at £ .30 for a chance at a £15 prize and up to £50 for a £2,000 top award.
There are bounties and sit-n-gos as well as other full tournaments.
The Ladbrokes cashback plan allows players to earn through rakes.
It offers up to 20% weekly for the highest earners but starts at only 8% after contributing £25 in rakes.
The Poker Club awards 1 point per £1 rake, and you earn tournament tickets and cash after picking up your first point. You move up through levels to earn as much as £1,000 in cash.
Ladbrokes Casino’s payment methods are as wide-ranging as those of most online casinos.
Though they do not deal in cryptocurrency, they have a good balance of cards, e-wallets, and bank transfers available for depositing and withdrawing.
Note that limits for some methods are strictly dependent on the account holder and the supporting bank.
Deposit Options Summary
Ladbrokes Casino offers more card and e-wallet deposit options than most casinos.
The limits on most options apparently depend on individual accounts.
The casino’s information section states, “Each user can view their current deposit limits in their account.” I asked support about this, and the reply was indirect, but the limits can be changed.
The site promises no fees, but your e-wallet or bank may assess a fee.
- Fastest Deposit Method: All the same – up to 4 business days
- Deposit fees: None
My Recommended Deposit Method: Paypal
I did not test this, but I have used PayPal and a debit card to deposit at other online casinos, and I feel confident that all of their deposit methods are fast and easy.
Here’s a table with all the available deposit options.
DEPOSIT METHOD | MIN DEPOSIT | MAX DEPOSIT | SPEED | FEES |
---|---|---|---|---|
|
£5 | £5,000 | Instant | None |
|
£5 | £5,000 | Instant | None |
|
£5 | £2,000 | Instant | None |
|
£5 | £2,000 | Instant | None |
|
£5 | £2,000 | Instant | None |
|
£5 | £2,000 | Instant | None |
|
Varies | Varies | Instant | None |
|
£10 | £2,000 | Instant | None |
|
£5 | £850 | Instant | None |
|
Varies | Varies | Instant | None |
|
Varies | Varies | Instant | None |
Ladbrokes Casino Vs Other Casinos – Deposit Methods
Ladbrokes Withdrawal Options
Ladbrokes Casino withdrawal options match the deposit methods for the most part, which makes it convenient for players.
The casino also encourages withdrawing by the same method as depositing to avoid further ID verification.
The Help section did not specify limits, but the site states that some limits will depend on your casino and bank status.
For instance, a longtime account holder may have a wider range of limits.
- Is Verification Required? Yes – Photo ID and proof of address.
- Fastest Withdrawal Method: All the same – up to 4 business days
My Recommended Payout Method: Bank Transfer
I did not withdraw, but it appears the Instant Bank Transfer would be a good choice for its wide range of limits.
The casino charges no fees, but I’d advise checking with your bank or the payment provider for possible fees they may charge.
Here’s a table with all the withdrawal methods available.
PAYOUT METHOD | MIN WITHDRAWAL | MAX WITHDRAWAL | SPEED | FEES |
---|---|---|---|---|
|
£5 | £5,000 | Up to 4 Days | None |
|
Varies | Varies | Up to 4 Days | None |
|
Varies | Varies | Up to 4 Days | None |
|
Varies | Varies | Up to 4 Days | None |
|
Varies | Varies | Up to 4 Days | None |
|
Varies | Varies | Up to 4 Days | None |
|
£5 | £250,000 | Up to 4 Days | None |
|
£10 | £50,000 | Up to 4 Days | None |
|
Varies | Varies | Up to 4 Days | None |
|
£10 | £10,000 | Up to 4 Days | None |
Ladbrokes Casino Vs Other Casinos – Withdrawal Methods
Ladbrokes offers three support channels, including phone support for sports betting only, which most casino sites do not have.
- Email: Form on the site
- Response Time: Varies
- Languages: English
- Phone: Sports only
- Live Chat: Yes – Automated
Here’s How I Tested
This was my experience with the support representatives at Ladbrokes.
Live Chat
They sought ID verification, and did not respond without it.
Social Media message
I could not submit a question without account information.
I got an incomplete response within two days.
My Experience With Ladbrokes Support
At first I ran into a dead end with Ladbrokes customer service when I tried chat. They simply would not answer a question without verification information I didn’t have.
I tried their e-mail form and got a response within two days, but it was indirect and incomplete. And Ladbrokes has a personal message outlet on their social media pages, but it also asks for account information.
The overall experience was a bit frustrating. However, a click on the Help & Contact link will give you a lot of information.
Support hesitated to help a non-member, but at least they responded to my email.
I can’t give them high marks based on my experience, but membership does have its privileges, I suppose.
I’m certain they are more cooperative with members.
Ladbrokes Casino Vs Other Casinos – Customer Service
Navigating Ladbrokes Casino was fairly straightforward, thanks to its intuitive menus, which helped me locate most of what I was looking for.
However, I still had to use the title search for some games, which felt a bit inconvenient, especially for popular titles that could be easier to spot.
On mobile, the display is just as clean and user-friendly, making it easy to switch between sections without much hassle.
One drawback, though, connection may be an issue with streaming live games, which could be frustrating for anyone trying to play on the go.
Overall, the setup is good but could be improved with better organization and more reliable mobile streaming
The Best Features
- The site runs smoothly on mobile devices.
- The games I saw on the site are entertaining and fun to play.
- The games are from well-known software providers.
- You have a lot of filters and ways to find the games you like.
Founded as a racebook long before the internet, Ladbrokes has evolved into an online sportsbook industry leader. This site takes wagers on sports worldwide as well as politics and entertainment.
The variety of sports caught my eye. You can put down a wager on the Gaelic Games and netball as well as the standards such as football, baseball, tennis, and golf.
Their lines, mostly listed as fractional, are among the most competitive online.
The sports site is divided into main menu categories Football (soccer), Horse Racing, Tennis, Greyhounds and Virtual Sports. Or pick a sport from the left column of 46 sports and events.
They also have main categories for bet types, such as Accas and In-Play.
Everything is arranged well, with ongoing and approaching events on the Home page.
Without making a bet, I can tell the interface appears easy to use, and you can gather information from their News & Blogs page.
Ladbrokes Sportsbook promotions are mostly odds boosts and parlay or acca opportunities.
The welcome bonus is a simple free bet offer: you wager £5 and get four free £5 bets over seven days with no restrictions after the bets are made.
Pros
- Variety of sports, some I had not seen before.
- Good mobile presentation with a good display for small screens.
- Generally well organized with major sports prioritized.
- The horse racing section covers European events well enough.
Cons
- No US players
- Some events were hard to find; I had to dig to find anything on the Breeder’s Cup or WNBA.
- Fractional odds on all sports, including US football
Offerings Summary
This is a snapshot of Ladbrokes’ sports betting options.
- American Sports: Football, basketball, baseball, golf, stock car racing, bowling
- Leagues Available: NFL, NBA, NCAAF, NCAAB, MLB, NASCAR, WNBA, PGA
- International Sports: Boxing, soccer, golf, tennis, MMA, Formula 1 racing, horse racing, cricket, darts, rugby, cycling, e-sports
- International Leagues Available: UFC, UBF, FIFA, UEFA, LIV, PGA, USTA
- Other Betting Markets: Politics & Entertainment
- Live Betting: Yes
- Racebook: Yes
- Best for Audience: Football and horse racing fans
- Best Promo: £5 bet for £20 in bets
- Years Operating: 25 years
Ladbrokes Vs. Other Gambling Sites
I’ll put Ladbrokes in line with most other gambling sites. They excel in game numbers and variety and have more payment options than most.
Their bonuses could be bigger, and customer support more helpful to visitors. Here’s how they compare to other sites.
ONLINE CASINO | BONUS | # OF GAMES | Average RTP | READ REVIEW | START |
---|---|---|---|---|---|
|
WELCOME BONUS £30 for a £10 Stake | # OF GAMES 1979 | AVG RTP 96% | Review | PLAY NOW |
|
WELCOME BONUS 500% up to $7,500 | # OF GAMES 699 | AVG RTP 97.43% | Review | PLAY NOW |
|
WELCOME BONUS 500% up to $7,500 | # OF GAMES 691 | AVG RTP 97.12% | Review | PLAY NOW |
Player Protection
Ladbrokes Casino contains the most extensive responsible gambling presentation I’ve seen online.
A main-page Safer Gambling link takes you to a well-designed page summarizing tips and tools. The tools include a variety of self-imposed settings on time and money management.
The page has further links to on-site pages, such as an Advanced Player Protection page that details verification procedures, including the casino’s option to ask a player to prove sources of funds.
There are also links to sites of organizations such as Gamblers Anonymous, Gamstop, Gamcare, and National Debt Line.
My Verdict
I did not fully explore Ladbrokes Casino, so I’ll have to stash it in my “worth a try” file. And I would give it at least a small deposit if I lived in the UK.
It has enough fun things going on with games and contests, and the banking methods and promotions are reasonable.
Plus, I like having poker and a solid sportsbook as wagering options. I would also expect to get a better response from customer service.
FAQ
Here are answers to common questions about Ladbrokes Casino.
Does Ladbrokes pay out?
I have no doubt that Ladbrokes pays out. Though the withdrawal procedures may seem strict, there is nothing to indicate to me that the casino fails to pay.
What are the games’ payout rates?
I got little RTP info from the site, but the names of the game providers tell me to expect typical payout rates.
That’s 90% to 96% for slots, 97% for roulette and most table games, and upwards of 99% for blackjack and video poker. Specialty games rate from 50% to 90%.
How does the casino handle jackpot wins?
The casino handles jackpot wins by setting withdrawal limits and placing a single-spin or single-deal win limit of £250,000.
Portions of jackpot wins would be paid out in increments the casino agrees to.
What happens if I get disconnected during a game?
If you get disconnected during a game, Ladbrokes should put you back to your game upon reconnection. Your balance should be the same.
What happens if I’m locked out of my Ladbrokes account?
If you are locked out of your Ladbrokes account, you may contact customer service to restore the account or get an explanation.
Does Ladbrokes have a rewards points program?
Ladbrokes rewards LadBucks to players who enter contests or play in the LadBucks Arcade.
It can be redeemed for free spins, bonuses, or in the LadBucks Store.